Impactful SEN Transport Coordinator

Coventry City Council; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local authority is seeking a dedicated individual for a pivotal role to oversee Passenger Transport Services in Coventry. This requires supervising operational staff, maintaining administration, and ensuring a high-quality customer service, supporting children and vulnerable passengers daily. The ideal candidate should have a calm, solution-focused approach and the ability to engage effectively with diverse stakeholders. Applicants from underrepresented groups are encouraged and guaranteed interviews are offered based on qualifying criteria.

Benefits

Inclusive workplace culture

Diverse team environment

Rewards and benefits package

Qualifications

• Experience in customer-facing services.
• Understanding of safeguarding, health and safety.
• Experience in supervising people.

Responsibilities

• Supervise operational staff and vehicles onsite.
• Maintain accurate administrative processes.
• Perform operational duties related to transport services.
• Deputise for Passenger Transport Supervisor when required.

Skills

Customer service skills

Supervision

Multitasking

Problem-solving

IT competence

Job description

A local authority is seeking a dedicated individual for a pivotal role to oversee Passenger Transport Services in Coventry. This requires supervising operational staff, maintaining administration, and ensuring a high-quality customer service, supporting children and vulnerable passengers daily. The ideal candidate should have a calm, solution-focused approach and the ability to engage effectively with diverse stakeholders. Applicants from underrepresented groups are encouraged and guaranteed interviews are offered based on qualifying criteria.