Impactful Performance Lead — Coach, Develop & Deliver Results

Fedcap Employment; Oxford; On-site; GBP 37,000 - 43,000; Full time

Job summary

A not-for-profit organization in Oxford is seeking a passionate Performance Manager to lead a team of Employment Advisers. In this role, you will drive team performance, deliver exceptional customer service, and foster strong stakeholder relationships. The ideal candidate has proven success in leadership within a target-driven environment, excellent coaching skills, and an understanding of employability services. Join us in making a lasting difference in the community with competitive salary benefits, including 33 days' leave and training opportunities.

Benefits

33 days' annual leave

Pension contribution up to 5%

Monthly benefits scheme worth up to £500

Free life assurance (4x annual salary)

Accredited development and leadership training

24/7 Employee Assistance Programme

Qualifications

• Proven success in team leadership within a target-driven environment.
• Ability to coach and develop individuals to reach their potential.
• Strong analytical skills to interpret data for performance enhancement.

Responsibilities

• Lead a team to achieve performance and customer service goals.
• Utilize coaching skills to develop high-performing teams.
• Foster strong relationships with stakeholders and drive employer engagement.

Skills

Team leadership

Coaching

Performance improvement

Customer service

Stakeholder management

Education

NVQ Level 5 in Management & Leadership or equivalent

Job description

A not-for-profit organization in Oxford is seeking a passionate Performance Manager to lead a team of Employment Advisers. In this role, you will drive team performance, deliver exceptional customer service, and foster strong stakeholder relationships. The ideal candidate has proven success in leadership within a target-driven environment, excellent coaching skills, and an understanding of employability services. Join us in making a lasting difference in the community with competitive salary benefits, including 33 days' leave and training opportunities.