Impact Volunteer - Lived Experience Listener - Plymouth

Marie Curie; Plymouth; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A healthcare charity in the UK is seeking an Impact Volunteer to engage with patients and families during end-of-life care. This role involves conducting interviews, gathering insights, and summarizing findings to improve care quality. Candidates should be empathetic, enjoy listening, and have a minimum age of 18. Training and wellbeing support are provided, along with the reimbursement of travel expenses.

Benefits

Travel and expenses reimbursed

Access to discounts on shopping and dining

Qualifications

• Must be minimum 18 years of age.
• Provide 2 non-family references.
• Willing to submit a DBS application.

Responsibilities

• Visit local hospitals and engage with patients and families.
• Conduct interviews and surveys to gather insights.
• Record experiences sensitively and accurately.
• Summarise key findings for improvement initiatives.

Skills

Empathy

Listening

Communication

Adaptability

Job description

Job Description

Every voice matters.

Help us amplify the experiences of people receiving end‑of‑life care by joining Marie Curie as an Impact Volunteer.

Availability: 3 - 5 visits per month - flexible to suit your schedule

Why this role matters

End‑of‑life care is one of life's most important stages. Your role will help ensure it's delivered with compassion, dignity, and excellence. By listening to patients, families, and healthcare professionals, you'll capture real stories and feedback that shape better care for the future.

What you'll do:

• Visit local hospitals and engage with patients, families, and staff
• Conduct interviews and surveys to gather insights
• Record experiences sensitively and accurately in their own words
• Summarise key findings to support research and improvement initiatives

Why you'd be a perfect fit:

• Friendly and empathetic
• Enjoy listening to others
• Comfortable talking to people from all walks of life
• Passionate about making a difference

What you'll gain:

• Full training, ongoing guidance and wellbeing support
• A Marie Curie email address for professional communication
• Wellbeing resources and recognition for your contribution
• Reasonable expenses covered

Perks:

• Travel and expenses reimbursed
• Access to discounts on shopping, dining, travel and more

What is required

• You must be minimum 18 years of age or older
• Provide 2 non-family references - friends, neighbours or colleagues are all great options
• Be willing to submit a Disclosure and Barring Service (DBS) application

Ready to make an impact?

Apply today or for more information contact Sally Flowers, Volunteer Services Officer

T: 07753263562

E: [e-mail]