Imaging Pathway Manager

Lewisham & Greenwich NHS Trust; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent NHS Trust in the City of Westminster seeks an operational manager for the bookings team. The role involves ensuring appointments align with Trust policies, developing administrative processes, and collaborating to manage staffing shortages. Candidates must understand acute hospital operations and radiology pathways. The Trust emphasizes employee engagement and equality, diversity, and inclusion initiatives, contributing to a supportive work environment.

Qualifications

• Good understanding of working in an acute hospital.
• Understanding of radiology pathways and booking processes.

Responsibilities

• Manage day-to-day operations of the bookings team.
• Ensure adherence to Trust policies for appointments.
• Develop and implement robust administrative processes.
• Collaborate with radiology counterparts for cross-site cover.
• Identify delays or bottlenecks in booking practices.
• Support service manager to improve patient pathway.

Job description

Responsibilities

• Responsible for the day-to-day operational management of the bookings team and to ensure appointments are made in line with Trust policies
• Ensure robust administrative processes are developed and implemented, including regular review
• To work collaboratively with all radiology sites counterparts to ensure cross site cover in the event of staff shortages
• Identify and elevate details of any delays or bottlenecks in modality worklists affecting booking practices and / or will affect the patient journey or delivery of a high-quality imaging service
• To support the service manager to achieve improvements in the patient pathway, service delivery and patient experience in agreed areas
• General workforce responsibilities including but not limited to; sickness and absence reporting, recruitment, staff development and training, 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development 2. Widening access (anchor institution) and employability 3. Improving the experience of staff with disability 4. Improving the EDI literacy and confidence of trust staff through training and development 5. Making equalities mainstream

You will need to demonstrate that you have a good understanding of working in an acute hospital as well as an understanding of radiology pathways and booking processes.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivating a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations.