IDAM Analyst

Rathbones; Liverpool; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading wealth management firm in Liverpool is seeking an IDAM Analyst. The successful candidate will manage user identities and access rights, ensuring compliance and security. Responsibilities include overseeing identity lifecycle processes and conducting access reviews, all while collaborating with various teams. Ideal candidates will possess strong analytical skills, expertise in Microsoft Entra ID, and a commitment to exceptional service. This role offers a hybrid working pattern and benefits that support personal and professional development.

Benefits

Company pension

Private medical insurance

Life assurance

Flexible holidays

Study support

Gym discounts

Qualifications

• Proven customer service excellence.
• Depth of knowledge in identity governance and lifecycle workflows.
• Experience with audits and compliance processes.

Responsibilities

• Implement and maintain identity lifecycle workflows.
• Oversee access provisioning based on role-based access control.
• Conduct periodic access reviews.

Skills

Customer service skills

Analytical thinking

Troubleshooting skills

Microsoft Entra ID / Azure AD expertise

Problem-solving skills

Organizational skills

Teamwork abilities

Education

Relevant IT or security certification

Tools

Microsoft Entra ID

Azure AD

RBAC principles

Job description

At Rathbones we help people invest their money well so they can live well. That means more than financial returns’ it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments helping them stay on track and focus on what matters most.

We're proud to be one of the UK's leading wealth managers with over 109bn* in assets under management and 20 offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel and we're growing.

Role Title: IDAM Analyst

Division: Group Technology

Location: Liverpool

Contract: Permanent

Hiring Manager: Shani Weston

Working pattern: Hybrid

About the Role

The Identity and Access Analyst is responsible for ensuring secure, efficient and compliant management of user identities and access rights across Rathbones. Leveraging Microsoft Entra ID (formerly Azure AD) as a core platform, this role oversees the full identity lifecycle from onboarding new users to managing changes in access (movers) and secure off‑boarding (leavers) with an emphasis on automation and governance. A key purpose is to implement and maintain Joiner‑Mover‑Leaver (JML) workflows using Entra ID Lifecycle Management capabilities, ensuring that user provisioning and de‑provisioning are handled promptly and correctly for each stage of employment. The analyst champions identity governance by conducting regular access reviews, administering privileged access controls and enforcing security policies like Conditional Access and multi‑factor authentication (MFA) in line with compliance requirements. They work closely with Information Security, IT Operations, HR and Compliance teams to align identity & access management (IAM) practices with business policies and regulatory standards (including ISO27001, GDPR and ISAE3402).

What you’ll be responsible for

• Identity Lifecycle Management: Implement and maintain identity lifecycle workflows for all user types (employees, contractors, etc.) leveraging Microsoft Entra ID Lifecycle Workflows for automated JML processing.
• Access Provisioning & Entitlement Management: Oversee the provisioning of access to applications, data and network resources based on role‑based access control (RBAC).
• Access Reviews and Attestations: Schedule and conduct periodic access reviews (user access recertification campaigns) for critical systems and high‑risk roles to confirm that active users' permissions remain warranted.
• Privileged Identity Management: Administer Privileged Identity Management (PIM) in Entra ID to manage elevated access. This involves configuring just‑in‑time access for admin roles so that privileged access is only active for a limited time when needed.
• Audit Support and Compliance: Serve as a liaison for IAM in audits and compliance assessments. Work closely with internal and external auditors to provide evidence of access control processes, adherence and effectiveness of identity governance. Prepare audit deliverables such as user access lists, privilege assignments and activity logs.
• Policy and Documentation: Develop and maintain documentation for IAM procedures and policies. This includes standard operating procedures (SOPs) for user provisioning, deprovisioning instructions for access request fulfilment and guidelines for reviewers conducting access certifications.

About you

• Excellent customer service skills.
• Ability to work under pressure as well as result‑oriented.
• Analytical thinker with strong troubleshooting and problem‑solving skills.
• Strong written skills required to produce documentation that is concise and accurate.
• Strong service focus looking to increase benefit to internal customers and clients through service excellence.
• A structured approach to problem solving and issue resolution.
• Excellent organisational and administrative skills.
• Team working, actively seeking to build constructive relationships with other teams & colleagues and develop trust and respect.
• Acting with integrity, setting high standards for themselves to influence a culture of high expectation and performance.
• Expertise in Microsoft Entra ID / Azure AD: Deep knowledge of Entra ID (Azure Active Directory) and its identity governance features including lifecycle workflows for JML automation, access review processes and privileged identity management.
• Identity Lifecycle & Governance Experience: Hands‑on experience implementing or administering identity lifecycle processes (user onboarding/off‑boarding, access recertifications, role‑based provisioning) in an organisation.
• RBAC and Access Control Concepts: Strong understanding of role‑based access control (RBAC) principles, dynamic group management and how to design roles/entitlements that align with job functions.

Our offer to you

We want everyone at Rathbones to fulfil their potential in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package which we review regularly and benefits include:

• A company pension – 9% non‑contributory or 10% if you contribute 5%
• Private medical insurance – individual on joining, family after 1 year service
• Life assurance – 8 × salary
• Income protection – 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family‑friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of inclusion:

• Sports & Social Committees such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces.
• The NextGen IM Network which brings together a community of trainees from across the UK who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector. To achieve this we are working hard to build a diverse, equal and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones we provide meaningful work opportunities and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online.

If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at …

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing for our clients, our colleagues and the communities we are part of.

Our values shape how we work:

• We aim high
• We get it done
• We show we care
• We do the right thing

These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.

Required Experience: IC

Key Skills: ArcGIS, Intelligence Community Experience, GIS, Python, Computer Networking, Data Collection, Intelligence Experience, R, Relational Databases, Analysis Skills, Data Management, Application Development

Employment Type: Full Time

Experience: years

Vacancy: 1