I.T Technican (6-month FTC)

Bennett and Game; Henfield; On-site; GBP 31,000 - 35,000; Full time

Job summary

A civil engineering contractor in Henfield is seeking an I.T Technician for a 6-month FTC. The role involves handling support tickets, troubleshooting IT issues, maintaining office technology, and managing mobile devices. Candidates should have experience in first- or second-line IT support and live within a commutable distance. This is mainly an on-site role with an annual salary range of £31,000 - £35,000, offering a unique opportunity to contribute to technology support in a dynamic environment.

Qualifications

• 2+ years of experience in IT support preferred.
• Strong communication skills and ability to work independently.

Responsibilities

• Handle daily support tickets for hardware and software issues.
• Diagnose and resolve IT-related problems.
• Support and manage company mobile devices.
• Maintain office technology and inventory.

Skills

First- or second-line IT support experience

Troubleshooting and problem diagnosis

Building and configuring Windows laptops

Mobile Device Management (MDM)

Inventory management

Job description

Position : I.T Technician (6-month FTC)

Location : Henfield

Salary : £31,000 - £35,000 per annum.

I.T Technician required for a well‑established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.

Role Overview

• Handle daily support tickets covering hardware, software and user queries
• Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in‑house subject matter expert where required
• Build and configure Windows laptops using the approved image
• Support and manage Android smartphones using the company MDM
• Maintain inventory of devices, SIM cards and spare equipment
• Support onboarding and leaver processes by preparing equipment accounts access and documentation
• Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems
• Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third‑party installers when needed.
• Travel to other offices or sites as required, usually around once per month

Job Requirements

• Experience in a first- or second-line IT support role
• Good understanding of...