Hybrid Travel Operations Coordinator

Walt Disney World; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company is seeking an Operations Coordinator to support the growth of their travel operations. The ideal candidate will have strong communication skills and a background in travel. This role involves providing operational support, managing guest issues, and generating reports to aid in decision-making. The position is based in Greater London, with a hybrid work model. The company offers competitive perks including annual leave and complimentary park entry for family and friends.

Benefits

25 days annual leave

Private medical insurance and dental care

Complimentary park entry

Discounts on Disney products

Excellent parental and guardian leave

Qualifications

• Strong administrative experience with excellent attention to detail.
• Experience in travel operations, travel agency or hotel operations.
• Familiarity with travel reservation systems preferred.
• Background in the travel industry essential.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide daily operational support for Sales and Guest Care teams.
• Respond promptly to information requests and resolve guest issues.
• Support resolution of payment and credit card issues.
• Generate reports to support cross-functional decisions.

Skills

Strong communication skills

Attention to detail

Analytical and problem-solving skills

Ability to manage multiple tasks

Cultural sensitivity

Job description

A leading entertainment company is seeking an Operations Coordinator to support the growth of their travel operations. The ideal candidate will have strong communication skills and a background in travel. This role involves providing operational support, managing guest issues, and generating reports to aid in decision-making. The position is based in Greater London, with a hybrid work model. The company offers competitive perks including annual leave and complimentary park entry for family and friends.