Hybrid Patient Pathway Coordinator – T&O & CVT Admin

University Hospital Southampton NHS FT; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading NHS Trust in Southampton is looking for a Patient Pathway Coordinator to provide vital administrative support within Trauma and Orthopaedics and Cardiothoracic services. The position requires excellent communication skills, the ability to prioritize duties under pressure, and experience in a customer-focused environment. This role also offers fantastic training and development opportunities, making it ideal for candidates eager to further their careers in healthcare administration.

Benefits

Generous pension scheme

Minimum of 35 days paid holiday (pro rata)

Access to NHS discounts

Training and development opportunities

Qualifications

• Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent.
• Experience as an administrator or secretary in a customer-focused environment.
• Knowledge of secretarial or administrative procedures.

Responsibilities

• Provide comprehensive administrative support in Trauma and Orthopaedics and Cardiothoracic services.
• Handle communication with patients and healthcare professionals.
• Coordinate appointment bookings and manage clinic correspondence.

Skills

Excellent communication skills

Empathy

Ability to prioritize workload

Education

Good standard of secondary education (GCSE or equivalent)

Level 3 qualification in administration/customer service or equivalent experience

Tools

Microsoft systems

Job description

A leading NHS Trust in Southampton is looking for a Patient Pathway Coordinator to provide vital administrative support within Trauma and Orthopaedics and Cardiothoracic services. The position requires excellent communication skills, the ability to prioritize duties under pressure, and experience in a customer-focused environment. This role also offers fantastic training and development opportunities, making it ideal for candidates eager to further their careers in healthcare administration.