Hybrid IT Support Engineer (1st/2nd Line) - Nights

iO Associates; Portishead; Hybrid; GBP 30,000; Full time

Job summary

A leading technology provider in Portishead is seeking an IT Support Engineer (1st/2nd Line) for a permanent position. This hands-on role involves maintaining and supporting IT infrastructure such as servers and networks, with a focus on ensuring reliable operations. Ideal candidates will have previous experience in a support role and possess strong troubleshooting skills. Rotational night shifts are required, along with knowledge of ITIL best practices. Competitive salary of up to £30K per annum offered.

Qualifications

• Willing to work in Nights (Rotational Shifts).
• Previous experience in a Level 1/2 support role.
• Strong proficiency in troubleshooting hardware and software issues.

Responsibilities

• Maintain and support IT infrastructure including servers and networks.
• Ensure reliable day-to-day operations.

Skills

Troubleshooting hardware and software issues

ITIL framework knowledge

Problem-solving skills

Tools

VMware

Hyper-V

Azure

AWS

Job description

A leading technology provider in Portishead is seeking an IT Support Engineer (1st/2nd Line) for a permanent position. This hands-on role involves maintaining and supporting IT infrastructure such as servers and networks, with a focus on ensuring reliable operations. Ideal candidates will have previous experience in a support role and possess strong troubleshooting skills. Rotational night shifts are required, along with knowledge of ITIL best practices. Competitive salary of up to £30K per annum offered.