IT Service Desk: Cloud & Security Support & M365 Expert

Santander USA; Redhill; Hybrid; GBP 41,000 - 43,000; Full time

Job summary

A leading financial services provider is looking for a Service Desk Analyst in Redhill. The candidate will deliver first and second line IT support, manage IT incidents, and support Microsoft 365 applications in a hybrid work environment. Ideal applicants will have solid IT support experience and relevant qualifications. The role offers a competitive salary between £41,800 and £43,000, along with benefits such as an annual bonus, generous holiday, and private medical insurance.

Benefits

Annual bonus

Generous holiday

Private medical insurance

Qualifications

• Solid IT support experience in a similar role.
• Relevant IT certifications or qualifications are a plus.

Responsibilities

• Deliver first and second line IT support.
• Manage IT incidents efficiently.
• Support Microsoft 365 applications and improve IT processes.

Skills

IT support experience

Microsoft 365 applications

IT incident management

Job description

A leading financial services provider in Redhill is seeking a Service Desk Analyst to deliver first and second line IT support. You will manage IT incidents, support Microsoft 365 applications, and improve IT processes in a hybrid work environment. The ideal candidate will have solid IT support experience and relevant qualifications. The role offers a salary ranging from £41,800 to £43,000 along with benefits including an annual bonus, generous holiday, and private medical insurance.