Hybrid Call Centre Sales Advisor — Earn Incentives

Sky; Cardiff; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading telecommunications company in Cardiff is seeking a Contact Centre Sales Advisor. In this role, you will handle inbound calls, assisting existing customers with their subscription needs. You will build rapport with customers and work effectively in a target-driven environment. The position offers a salary of £25,120 per annum, with additional incentives. A comprehensive training program is provided to ensure you excel in your role, and the company offers a hybrid working model for better work-life balance.

Benefits

Free Sky TV

Discounted broadband and mobile

Private healthcare

Subsidised onsite gym

Cycle to work scheme

Sky pension plan

Qualifications

• Proven ability to work in a target-based environment.
• Excellent communication and interpersonal skills.
• Ability to handle customer interactions with empathy.

Responsibilities

• Handle inbound calls from existing customers considering cancelling their subscription.
• Build strong connections through engaging conversations.
• Work 37.5 hours per week, with varied shift patterns.

Skills

Results-oriented with a strong enthusiasm for sales

Exceptional at building rapport and connecting with people

Skilled at identifying and addressing customer needs

Creative in solving problems

Eager to acquire new skills and knowledge

Job description

A leading telecommunications company in Cardiff is seeking a Contact Centre Sales Advisor. In this role, you will handle inbound calls, assisting existing customers with their subscription needs. You will build rapport with customers and work effectively in a target-driven environment. The position offers a salary of £25,120 per annum, with additional incentives. A comprehensive training program is provided to ensure you excel in your role, and the company offers a hybrid working model for better work-life balance.