Hybrid Business Support Assistant — Customer & Project Data

Alternative Networks (now part of Daisy Group); Maidstone; Hybrid; GBP 34,000; Full time

Job summary

A prominent energy solutions company is looking for a Business Support Assistant in Maidstone. This role involves managing customer inquiries about electricity connections, supporting project teams, and maintaining project data. The ideal candidate will possess excellent customer service skills and good IT proficiency. This position offers a competitive salary of £33,247 along with additional benefits and options for blended working after a probationary period.

Benefits

22 Days Annual Leave

Private Medical Cover

Personal Pension Plan

Tax efficient benefits like Cycle to Work

Discounted gym membership

Qualifications

• Confident and effective communicator.
• Good understanding of the safety culture.
• Ability to manage customer queries and complaints.

Responsibilities

• Support team of Designers and Project Managers.
• Manage customer enquiries for new electricity connections.
• Log and maintain details of 'Projects' through UKPN systems.

Skills

Excellent customer orientation

Good level of IT literacy

Good working knowledge of SAP

Full UK driving license

Job description

A prominent energy solutions company is looking for a Business Support Assistant in Maidstone. This role involves managing customer inquiries about electricity connections, supporting project teams, and maintaining project data. The ideal candidate will possess excellent customer service skills and good IT proficiency. This position offers a competitive salary of £33,247 along with additional benefits and options for blended working after a probationary period.