Hybrid Area Operations Lead – Energy & Smart Solutions

SMS; Doncaster; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

An energy solutions provider is seeking a motivated team leader based in Doncaster for a fixed-term maternity cover contract. You will manage Operations Support Assistants, ensuring job dispatch and effective team performance in a fast-paced workplace. Responsibilities include oversight of the IFS system, performance management, and collaboration with Field Managers. This role offers hybrid working options and a commitment to improving operational efficiency.

Benefits

25 personal holiday days

Hybrid working options

Enhanced Maternity leave

Life Insurance

Pension matching scheme

Qualifications

• Strong leadership experience with team motivation skills.
• Ability to communicate effectively with dispatch and planning teams.
• Problem-solving skills to address back-office issues.
• Capability to work well under pressure while improving processes.

Responsibilities

• Manage IFS system and ensure job dispatch to meet targets.
• Oversee jeopardy management to meet industry SLAs.
• Provide coaching and feedback to enhance team performance.
• Conduct performance reviews and manage team metrics.
• Build relationships with Field Managers to improve operations.

Skills

Leadership experience

Effective communication

Problem-solving ability

Ability to work under pressure

Tools

IFS system

Job description

An energy solutions provider is seeking a motivated team leader based in Doncaster for a fixed-term maternity cover contract. You will manage Operations Support Assistants, ensuring job dispatch and effective team performance in a fast-paced workplace. Responsibilities include oversight of the IFS system, performance management, and collaboration with Field Managers. This role offers hybrid working options and a commitment to improving operational efficiency.