HVAC Service Manager

Bennett and Game Recruitment LTD; Crawley; On-site; GBP 51,000 - 60,000; Full time

Job summary

A growing HVAC contractor in Crawley is seeking an experienced HVAC Service Manager. The role involves leading a team, providing technical support, and maintaining customer satisfaction by resolving issues efficiently. Candidates should have strong leadership skills, a relevant trade qualification, and experience in managing a service department. This position offers a competitive salary of up to £60,000 and performance bonuses.

Benefits

Performance Bonus

Travel expenses covered

Mobile Phone

Laptop Computer

20 Days Holiday + Bank Holidays

Qualifications

• Demonstrable history of running an air conditioning service department.
• Familiarity with industry regulations.
• Ability to manage clients and engineers.

Responsibilities

• Lead a team of technicians and provide technical support.
• Produce clear quotations based on engineers' reports.
• Ensure quality and compliance in maintenance and repair work.

Skills

Strong leadership

Communication

Problem-solving

Education

City & Guilds in Refrigeration & Air Conditioning

Job description

Overview

We\u2019ve partnered with a well-established and growing HVAC contractor based in Sussex, with over 10 years of industry experience. They provide full turnkey solutions—from installation through to service and maintenance—and are a trusted Daikin, Mitsubishi and Panasonic Business Partner. Due to continued growth, they are now seeking an experienced HVAC Service Manager to join their team.

Responsibilities

• The HVAC Service Manager will need strong technical knowledge across HVAC systems and will be responsible for leading a team of technicians, delegating tasks, providing technical support, and ensuring maintenance and repair work is effectively coordinated with the scheduling team.
• Working closely with clients, engineering teams, and service coordinators, resolving issues, and maintaining high levels of customer satisfaction. A key part of the job includes producing clear and accurate quotations based on engineers\' site reports.
• Maintaining high standards of quality and compliance, and the ability to troubleshoot and resolve technical HVAC problems efficiently.
• Work alongside the Managing Director to support the growth of the Service Division by helping to tender for and scope new service contracts, and liaising with the Projects team to maintain the company\'s complete turnkey offering.

Salary & Benefits

• Up to 60k per annum (dependent on experience)
• Performance Bonus
• Travel expenses covered (to site only)
• Mobile Phone
• Laptop Computer
• 20 Days Holiday + Bank Holidays - rising with service

Job Requirements

• A trade qualification such as City & Guilds in Refrigeration & Air Conditioning
• Strong leadership, communication, and problem-solving across HVAC is essential
• Familiarity with relevant industry regulations and compliance
• A demonstrable history of running an air conditioning service department/team
• Ability to manage clients and engineers
• Live within commutable distance of the company\'s office in Crawley
• Full UK driving license

About Bennett and Game Recruitment

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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