HR Operations Manager, Europe & Asia (12 month FTC)

Goodwin; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading law firm in London is seeking an experienced HR Operations Manager for a 12-month fixed-term contract. This role is crucial to overseeing onboarding and offboarding processes, ensuring data integrity within the HRIS system, and collaborating with HR teams across multiple regions. The ideal candidate will have at least five years of HR experience, mental agility, and strong leadership abilities. This opportunity is ideal for someone looking to elevate their career in a dynamic global environment.

Qualifications

• Minimum five years of Human Resources experience with at least two years in operations.
• Experience supervising people.
• Familiarity with relevant employment and privacy laws.

Responsibilities

• Oversee the HR Operations team and provide guidance.
• Ensure data integrity in the HRIS system.
• Manage the onboarding and offboarding experiences.

Skills

Interpersonal skills

Conflict resolution

Organizational skills

Negotiation skills

Decision-making

Education

Bachelor's degree or equivalent experience

Tools

Workday

Job description

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

We are seeking an HR Operations Manager on a 12 month FTC to cover an upcoming period of maternity leave in our Talent team. This is an ideal opportunity for an experienced HR Operations professional looking to step up into a Manager role. This role is responsible for day-to-day management of the full life cycle of people transactions for the UK, Europe and Asia offices at Goodwin. In this role, you will oversee the worker transactions and operational administration to ensure successful and smooth onboarding and offboarding processes for all partners and employees.

What you will do:

• Provide guidance, direction and managerial oversight to the Europe and Asia HR Operations team regarding people. This may include direct reports, indirect reports or peers.
• Oversee the data integrity of all data in the HRIS system (currently Workday) including onboarding, off-boarding and life-cycle changes as well as regular auditing and maintenance.
• Own the Europe and Asia partner and employee onboarding and offboarding experiences in partnership with various stakeholders.
• Increase mastery of the entire HR team using and inputting information into the HRIS system. This includes identifying manual processes that can be automated using HRIS system or other internal systems.
• Responsible for developing efficiencies within processes, workflows and procedures related to the operational effectiveness of people transitions. Partner with Local HR Managers, Payroll, Benefits, IT and others to ensures continuity and successful delivery of operational services and exceptional customer service to clients.
• Oversee GDPR compliance for HR systems. This includes owning the HR Goodwin Data Inventory Register and partnering with appropriate teams to ensure the register is up to date and accurate.
• Manage background check process and vendor relationship(s).
• Manage time tracking upgrades and implementations across Europe and Asia.
• Make recommendations to the Director, HR Operations & People Analytics and work with peers to execute on strategic Human Resources initiatives.
• Ensure compliance and audit standards are being met related to the organization and management of personnel files.
• Other duties and responsibilities as assigned.
  

Who you are:

• Must possess excellent interpersonal skills and conflict resolution skills, as well as strong verbal, written and presentation communication skills.
• Experience managing vendor relationships and strong influence and negotiation skills required.
• Excellent organizational skills and the ability to manage multiple projects/assignments simultaneously.
• Innate integrity and excellent judgment and decision-making abilities required. The ability to respect, protect and maintain highly confidential and sensitive information.
• A process improvement mindset is strongly preferred.
• Familiarity with relevant employment and privacy laws.
• Bachelor’s degree required or equivalent experience.
• Experience with Workday or similar HRIS system required.
• A minimum of five years of Human Resources experience, with at least two years of related operational experience.
• Minimum of two years of experience supervising people.
• Previous experience in a law firm or professional services environment preferred.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).