HR Manager

Freightserve recruitment; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A prominent recruitment agency is seeking an HR Manager for a dynamic Freight Forwarder role based in the Heathrow area. The successful candidate will provide comprehensive HR support, oversee recruitment processes and manage employee relations in a fast-paced logistics environment. Candidates should possess at least 5-10 years of HR experience, ideally in retail or FMCG, along with a CIPD qualification. Flexible working, personal development opportunities, and employee benefits are offered.

Benefits

Remote working

Personal development and training

Promotion opportunities

Company pension

Employee Assistance Program

Monthly social events

Qualifications

• 5-10 years experience as an HR Advisor or similar role.
• Experience in retail or FMCG companies.
• Ability to multitask and prioritize assignments.

Responsibilities

• Partnering with business areas, providing HR advice.
• Managing all HR administrative tasks.
• Overseeing onboarding and offboarding processes.

Skills

HR experience in busy department

Knowledge of UK employment law

Strong communication skills

Ability to manage high-volume workload

CIPD Level 5 or equivalent

Education

University Degree or equivalent

CIPD qualified at least Level 5

Tools

HR systems

Microsoft Word

Microsoft Excel

Job description

Freightserve recruitment are looking for a HR Manager for a well established Freight Forwarder based in the Heathrow area.

The company specialises in international freight forwarding, shipping, warehousing, customs clearance, storage, and logistics. The company consists of over 1,500 highly experienced employees & management, operating in over 200 countries worldwide.

We’re a fast growing business with integrity, quality & positivity at the heart of everything we do. We're invested in people & our overall success is a combined effort. We strive to provide opportunities for all our employees to learn, grow and achieve.

Responsibilities

• Responsible for partnering with assigned business areas, providing HR advice and day to day support. Working independently and taking responsibility for decisions in line with UK employment law.
• Provide a dedicated HR service to assigned business areas regarding all employee relation issues : (20%)
• Disciplinary and grievance – carry out investigations and hearings including preparation of paperwork, collation of evidence and notetaking.
• Redundancy / Restructures – support consultation processes.
• Absence Management – liaise with staff and managers regarding any queries relating to sickness and absence and to assist with health review meetings (RTW), obtain medical reports and notify staff of any changes to their Sick pay arrangements.
• Performance management – advise managers on people management issues.
• Probation reviews – ensure managers are provided with relevant documentation and updated accordingly.
• Accountable for maintaining all HR administrative tasks on daily basis including : (30%)
• Offer of employment letters, contacts of employment, resignation letters, exit interviews, salary increases, promotions, performance, and probation reviews, reference letters, return to work, right to work, maternity / paternity, policies, staff handbook)
• Manage the onboarding of new employees providing a seamless link from the recruitment process to the induction process.
• Induction training in conjunction with Health & Safety training
• Offboarding leavers and ensuring terminated contracts are updated on HR system.

Recruitment Service

Provide an end-to-end recruitment service including : -

Formulation of job descriptions ad person specifications.

Create and place recruitment adverts internally and externally.

Liaise with recruitment agencies, ensuring they have recent Terms of Business agreed.

Arrange and conduct interviews, assist managers and attend interviews.

Reviewing and shortlisting applications.

Offer and prepare offers of employment and contract of employment.

Management of Payroll

Manage the payroll administration process providing a link between HR, managers, Payroll, and the Finance Department

Working closely with CFO and payroll services to ensure all payroll related information are correctly coordinated.

Health & Safety Coordination

Providing support to the Health and Safety Director

Logging any issues which may be a concern for Health and Safety

Ensuring training is up to date and refresher training is completed on time.

Office Facilities Management

Ordering of consumables and office stationery

Planning social events

Some travel will be involved, regular visit to other sites is required.

Skills & Experience

• Proven work experience as an HR Advisor or similar role within a busy HR department between 5-10 years’ experience.
• HR experience in retail or FMCG companies with high levels of change and pace
• CIPD qualified – at least Level 5 or equivalent
• University Degree or equivalent
• Knowledge of UK employment law
• Previous experience of using HR systems
• Good working knowledge of Microsoft Word and Excel

Personal Traits

• Strong English written and verbal communication skills
• Ability to manage and prioritise a high-volume workload in a fast-paced environment
• Must be a team player with willingness to help others
• Flexible, organised, and calm approach to work
• Ability to multitask and prioritize assignments based on urgency

Job Benefits

• Remote working
• Personal development, courses, training
• Promotion opportunities
• Company pension, Employee Assisted Program (EAP), Death In Service.
• Refer a friend & bonus incentives
• Monthly social events

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.