HR and Payroll Administrator

Distinct; Birmingham; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A leading HR solutions provider seeks a proactive HR and Payroll Administrator based in Birmingham. This hybrid role involves administrative support, including timesheet processing and training coordination. Candidates should have previous administration experience and be proficient in Microsoft Office, alongside strong communication and attention to detail. This is a pivotal role requiring someone committed to professional growth within a fast-paced environment. Benefits include medical cover, life insurance, and a pension plan.

Benefits

Medical health cover

Life insurance (4x salary)

Pension

Qualifications

• Previous experience in administration is essential.
• Confident communication skills and an ability to engage at all levels are required.
• Attention to detail and data interpretation skills are crucial.

Responsibilities

• Act as the first point of contact for HR queries.
• Maintain accurate records as per Data Protection requirements.
• Process weekly timesheets and respond to related queries.
• Update and manage Training & Development systems.

Skills

Previous administration experience

Proficient in Microsoft Office packages

Strong attention to detail

Confident communicator

Resilient and flexible

Ability to analyse and interpret data

Motivated to identify improvements

Education

GCSEs (or equivalent) in Maths and English

Job description

HR and Payroll Administrator

Location : Birmingham Business Park, B37 7YN (Hybrid : 3 days office / 2 days home)

Salary : Up to £27,000

Benefits : Medical health cover, life insurance (4x salary), pension

About the Role

We are seeking a proactive and highly organised HR and Payroll Administrator to provide dedicated administrative support across Training, Development and Labour. This role is central to ensuring our weekly paid colleagues are supported accurately and efficiently, particularly around timesheet processing and training coordination.>

Working within a fast-paced HR function, you will deliver high-quality administrative support to multiple projects, maintain accurate records, and serve as a first point of contact for a variety of HR-related queries. You’ll play a key role in ensuring our teams receive timely, professional, people-focused support.

This role requires someone who is comfortable managing deadlines, juggling multiple priorities, and maintaining exceptional attention to detail. While there is limited immediate opportunity to progress into an HR Advisor role, we are looking for someone who is committed to growing within this role for at least the next 12 months.

Key Responsibilities

• Act as the first point of contact for HR queries, providing a professional ‘helpdesk’ service and escalating where appropriate.
• Maintain accurate records in line with Data Protection requirements.
• Update and manage Training & Development systems, including Kalidus.
• Produce and issue course joining instructions, evaluation forms, and training documentation.
• Track and report on training attendance and drop-out figures.
• Support the vetting process.
• Book hotels, venues and travel when required.
• Process weekly timesheets and respond to timesheet-related queries from weekly paid staff.
• Provide administrative support to HR projects aligned with annual departmental objectives.
• Continuously review and improve admin processes to enhance efficiency and service delivery.
• Undertake ad hoc tasks and projects as required.

About You

Essential Skills & Experience :

• Previous administration experience.
• Proficient in Microsoft Office packages.
• GCSEs (or equivalent) in Maths and English.
• Strong attention to detail.
• Ability to analyse and interpret data.
• Confident communicator, able to engage with colleagues at all levels.
• Resilient, flexible, and able to work effectively under pressure.
• Motivated to identify improvements and implement positive changes.