Overview
HR Administrator Apprentice
Salary: £22,932 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Hybrid (Office: West Bromwich)
Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it's not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.
Are you looking to kickstart your career, learn and grow? We have an exciting apprenticeship opportunity for anyone looking to dive into the world of HR. As a HR Administrator you will work with and support the entire Human Resources team, ensuring the provision of an efficient and effective service to its internal and external customers. The central administration role has much focus on multi-skilling across the whole division with a strong emphasis on team working, operating with a forward thinking, 'one team' approach and providing cover as required to support and meet the changing priorities of the business. You will also provide an efficient and helpful service with a focus on how we can help with requests and support in achieving desired outcomes in the best way.
Responsibilities
- Working within the centralised administration team you will support the HR team in the areas of Employee Relations, Recruitment, Payroll, Learning and Development and Management Information.
- Answering general calls and emails for the HR team, providing information and solutions where appropriate, taking messages and/or sign posting to the relevant person/team.
- Monitoring and smooth running of employee communication via department mailboxes including People Support, Payroll and Learning and Development.
- Ensuring all inputting work of payroll for employees and pensioners are completed accurately and timely, in adherence with legislation and internal procedures.
- Administrative processing of reward, recognition and benefit schemes (e.g. Salary reviews, Performance Related Pay, Pension, Annual leave, Maternity/Paternity, Sick pay, Bus passes, Childcare vouchers, Car scheme, etc.).
- Supporting the post recruitment employee lifecycle providing administrative support with all internal letters regarding contractual and non-contractual changes in line with policy and procedure.
- Ensuring accurate employment records to support the above via the Electronic Document Management system and process (EDM) and local HR files.
- Maintenance of all HR systems including Agresso, Recruitment Management system and Learning Management system, ensuring records are accurate and updated in a timely manner in line with the specific supporting process (i.e. new starter, leaver etc.).
- Responsibility for ensuring all data held on the above systems is 'clean' to ensure that reports and data provided to the HR team are presented in a format that is accurate and reliable and ready for further analysis.
- Supporting more specific HR tasks aligned to policies and benefits including Flexible Holidays, Flexible Working, Attendance Management, Family Leave, Gifts and Hospitality and the collation of performance data. Providing data and information to the team by interrogating the various internal systems to support the provision of quality management information and data for further analysis.
- Strong administrative experience and the ability to work as part of a central service team.
- The ability to recognise and work with information of a sensitive and confidential nature.
- The ability to focus on continuous improvement within the team, questioning and challenging to find the best/most efficient way to provide a service to the team and business.
- Fully PC literate and up to date with all core Microsoft applications; Word, Excel, PowerPoint and Outlook.
- Good verbal and written communication skills.
- Effective organisational skills and proven track record of excellent customer service skills.
- Self-motivated.
- Ability to complete a number of tasks simultaneously and prioritise to meet the needs of the business.
Qualifications and Attributes
- We Value a diverse range of skills and experiences. If you don’t meet every single requirement listed but are passionate about the role, we still encourage you to apply.
What’s in it for you
- We pride ourselves on our development opportunities and always look to promote from within wherever possible.
- Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year.
- 2 paid volunteering days a year.
- Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we'll match your further contributions up to 10.6%.
- Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave.
- Life assurance provided by the Society at 4 times your salary.
- Yearly performance related pay scheme and pay review.
- Private medical insurance that's discounted when your time with us grows, with the option to include family members.
- Salary Sacrifice Electric/Hybrid Car Scheme.
- A Perkbox account - giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
- And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.