Housing Solutions Officer: Preventing Homelessness

Maldon District Council; Maldon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the UK is seeking a dedicated Housing Solutions Officer to enhance service delivery in the face of increasing housing challenges. The ideal candidate will possess a deep understanding of various housing-related legislation and demonstrate exceptional customer-focused skills. This role involves managing client relationships effectively while working collaboratively with multiple stakeholders. A competent grasp of IT systems and a proactive approach to problem-solving will be essential for success in this dynamic environment.

Qualifications

• In-depth knowledge of Housing Act 1996 Part 7 and Homeless Reduction Act 2017.
• Working knowledge of Domestic Abuse Act 2021 and Children Act 1989.
• Understanding of the Equality Act 2010 and Public Sector Equality Duty.

Responsibilities

• Manage client expectations and build trusting relationships.
• Engage effectively with stakeholders and contribute to service development.
• Apply legislation while addressing housing needs and homelessness.

Skills

Customer focused skills

Communication skills

Negotiation skills

Persuasion skills

Problem solving

IT competency

Tools

Microsoft Office

Case management systems

Job description

A local government authority in the UK is seeking a dedicated Housing Solutions Officer to enhance service delivery in the face of increasing housing challenges. The ideal candidate will possess a deep understanding of various housing-related legislation and demonstrate exceptional customer-focused skills. This role involves managing client relationships effectively while working collaboratively with multiple stakeholders. A competent grasp of IT systems and a proactive approach to problem-solving will be essential for success in this dynamic environment.