Housing Receptionist

Morgan Hunt UK Limited; Wimbledon; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Housing & Customer Service Advisor in Wimbledon. This role involves providing support for residents and managing various reception duties. Candidates should have strong communication skills and experience in customer service. The position offers flexible hours, including evenings and weekends. Apply today to contribute positively to residents' lives.

Benefits

Weekly pay

Flexible hours

Opportunities across multiple locations

Qualifications

• Experience in customer service or support services is essential.
• Must possess strong communication skills and the ability to engage with residents.
• Flexible to work evenings and public holidays as required.

Responsibilities

• Welcome residents, visitors, and contractors.
• Assist with move-ins, room allocations, and rental payments.
• Respond to housing-related queries and provide support services.

Skills

Strong communication and people skills

Experience in customer service, housing, or support services

Ability to remain calm in challenging situations

Confidence with IT systems and handling payments

Flexibility to work evenings, weekends & public holidays

Job description

Overview

Housing & Customer Service Advisor - Wimbledon

£13.94 per hour | Full-time & part-time shifts available (rota incl. evenings & weekends)

Our client is looking for a Housing & Customer Service Advisor to join their busy centre in Wimbledon. In this role, you'll not only provide front-of-house support but also play an important part in creating a safe and welcoming environment for residents.

Responsibilities

• Welcoming residents, visitors, and contractors
• Assisting with move-ins, room allocations, and rental payments
• Responding to housing-related queries and signposting residents to support services
• Monitoring the safety and wellbeing of residents through regular checks
• Dealing with incidents, anti-social behaviour, and emergencies in line with procedures
• Managing reception duties including calls, bookings, post, and payments

What you\'ll need

• Strong communication and people skills
• Experience in customer service, housing, or support services
• Ability to remain calm in challenging situations
• Confidence with IT systems and handling payments
• Flexibility to work evenings, weekends & public holidays

Benefits

• Weekly pay
• Flexible hours ( weekdays/weekends)
• Opportunities across multiple locations

Compliance checks will be carried out which will include, Enhance DBS, RTW, 2 x Proof of IDs, 2 x References. Assistance can be given, should you not have any of the above documents

Apply today to support residents and make a real difference in a housing-focused customer service role.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.