Housing Enforcement & Licensing Officer | Hybrid Role

Hertsmere Borough Council; Borehamwood; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local council in the UK is seeking a Housing Enforcement and Licensing Officer to ensure safe and well-managed housing. In this role, you will deliver enforcement and licensing services, work on bringing empty homes back into use, and ensure compliance with housing regulations. Candidates should have investigation experience, strong customer service skills, and a background in housing or environmental sectors. This position offers hybrid working and various benefits including gym membership and a local government pension scheme.

Benefits

27 – 32 days annual leave

Local government pension scheme

Flexi-Leave

Free gym membership

Cycle to Work Scheme

Free wellbeing benefits

Employee Assistance Programme

Qualifications

• Solid understanding of housing issues, particularly in licensing and enforcement.
• Experience in a customer-facing environment providing clear information and advice.
• Ability to analyse and organise information effectively for enforcement actions.

Responsibilities

• Deliver a comprehensive enforcement and licensing service.
• Investigate complaints, carry out inspections, and take enforcement action.
• Manage complaints and the licensing of houses in multiple occupation.

Skills

Strong investigative skills

Negotiation skills

Analytical ability

Customer service experience

Job description

A local council in the UK is seeking a Housing Enforcement and Licensing Officer to ensure safe and well-managed housing. In this role, you will deliver enforcement and licensing services, work on bringing empty homes back into use, and ensure compliance with housing regulations. Candidates should have investigation experience, strong customer service skills, and a background in housing or environmental sectors. This position offers hybrid working and various benefits including gym membership and a local government pension scheme.