Housing Assistant

POWYS COUNTY COUNCIL; Llanllugan; On-site; GBP 26,000 - 28,000; Full time

Job summary

A local government agency in Powys is seeking a full-time Housing Assistant to provide administrative support to the Housing Services. Responsibilities include managing housing applications and inquiries, preparing tenancy documents, and assisting Housing Officers. This fixed-term position offers a competitive salary and requires a DBS check.

Qualifications

• Excellent communication skills required.
• Organisational skills are essential.
• Ability to deal with the public effectively.

Responsibilities

• Provide administrative support for housing management.
• Handle general enquiries about housing.
• Assist with tenancy document preparation.
• Manage housing garage leasing and administration.

Skills

Good oral and written communication skills

Flexible and organised

Proficient in using computers

Pleasant and helpful manner

Teamwork skills

Job description

Overview

To provide a high quality administrative support to the Housing Services in Welshpool. Respond to daily housing general enquiries received by telephone, e-mail, social media and face-to-face. Provide support to people wishing to make an application to register with Homes in Powys. Manage routine 'Homes in Powys and homeless applications, registrations, enquiries and verification, referring and working with Housing Officers. Provide full admin support to all the Housing Officers.

About you

• Good oral and written communication skills.
• Able to be flexible and organised.
• Happy using computers.
• Pleasant and helpful manner when dealing with members of the public.
• Able to work well in a team.

What you will do

• Administrative and day-to-day housing management support.
• Deal with general enquiries regarding housing and homelessness.
• Management of routine 'Homes in Powys' and homelessness applications.
• Assist the Housing Officers daily with general administrative duties e.g. preparation of tenancy documents.
• Be responsible for letting and the management of Housing garages.

This position has a requirement for a Standard DBS check.

Job details

• Job title: Housing Assistant
• Job reference: HHC1530A
• Date posted: 24/09/2025
• Application closing date: 05/10/2025
• Location: Powys
• Salary Grade 5 Point 7 to Point 9 £26,403 to £27,254 per annum (£13.68 to £14.12 per hour)
• Package: 37 Hours
• Contract: Fixed term until 31/03/2026
• Basis: Full time
• Job category/type: Housing