Housekeeping Team Member

Unite Students; Manchester; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading accommodation provider in Manchester is seeking a Housekeeping Team Member to ensure high standards of cleanliness and customer service in student residences. The successful candidate will take pride in their work and interact positively with students. This role offers a competitive salary, a discretionary annual bonus, and generous holiday and benefits including a pension scheme and family leave.

Benefits

Discretionary annual bonus

33 days paid holiday

Generous pension scheme

Healthcare Cash Plan

Enhanced Family Leave

Employee Life Assurance

Qualifications

• Experience in cleaning and customer service is preferred.
• Hardworking and willing to engage with students.
• Friendly demeanor and good communication skills.

Responsibilities

• Clean communal spaces daily to ensure a welcoming environment.
• Provide excellent customer service to students.
• Report maintenance issues as required.

Skills

Attention to detail

Customer service

Teamwork

Positive attitude

Job description

Housekeeping Team Member

City: Manchester South

Hours and Rota: 37.5 hours per week, working 5 days out of 7 between the hours of 7am - 10pm

Salary: £24,572 - £25,517 per annum (depending on experience), plus bonus and benefits

The Role

As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You'll play a key part in a fun and friendly team to make sure our students always feel at home.

What You’ll Be Doing

• Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
• Providing a warm and accommodating service for our customers
• Logging maintenance issues to help keep our properties safe and secure

What We’re Looking for in You

• You’ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
• You’ll be hardworking and willing to get stuck in - some students are cleaner than others!
• You’ll be a friendly face around the property, happy to chat to our students and answer their questions
• A positive attitude and able to work as part of a team

What You’ll Get in Return

• A discretionary annual bonus so you can share in the company’s success
• 33 days paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!