Housekeeper - Emergency Department | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Poole; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prominent healthcare provider in Poole is looking for a part-time Housekeeper to assist in the emergency department. The successful candidate will manage their workload with minimal supervision, maintain excellent team skills, and provide support for patients, relatives, and visitors. This role requires strong interpersonal skills as well as flexibility. The position emphasizes dignity and respect for everyone involved in the care process. Applications close on 29th December 2025.

Qualifications

• Ability to manage own workload and work with minimal supervision.
• Excellent team skills and flexibility are essential.
• Strong interpersonal skills.

Responsibilities

• Welcome patients, relatives and visitors to the wards.
• Maintain a courteous and helpful manner at all times.
• Ensure hydration and meal delivery within the Emergency Department.
• Transport equipment, consumables, and written information as required.

Job description

We are looking to recruit a new member to the emergency Department at University Dorset Hospitals Foundation Trust within the Poole Hospital Site, to assist in all aspects of a Housekeeper role part time.

The successful applicant should be able to manage own workload and work with minimal supervision. Self-motivated individuals who can integrate quickly with a highly successful team are key factors of the post. Excellent team skills and flexibility are essential combined with strong interpersonal skills.

Please note if you previously applied and were not successful we will not be able to reconsider your application within 3 months.

Please note we can not offer Sponsorship for this position.

Base Location: Poole

Interview Date: 6th January 2026

Responsibilities

• Welcome patients, relatives and visitors to the wards, liaising with other staff as appropriate
• Treat everyone with dignity and respect and in keeping with the UHD values
• Maintain a courteous and helpful manner at all times
• To explain the hospital/unit facilities that are available
• To escort patients to the relevant departments as requested by the senior nurse
• To ensure hydration and meal delivery within the Emergency Department
• To transport equipment, consumables and written information as required
• To respond to general requests for information
• To receive and pass on information to others, maintaining confidentiality
• To assist patients where appropriate with general errands and support e.g. reading cars, posting letters.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Please see attached job description and personal specification for further information on this position.

This advert closes on Monday 29 Dec 2025