Housekeeper - 20 hours per week

urbanbubble; Cardiff; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading property management company in Cardiff is seeking a part-time cleaner to maintain high standards of cleanliness in communal areas. You will provide exceptional customer service and engage with residents. Ideal candidates will have experience in cleaning within hospitality or residential properties, possess strong communication skills, and maintain high standards. The role offers 20 hours per week from 10:30 am to 2:30 pm, Monday to Friday, with various employee benefits.

Benefits

Enhanced family leave policies

Cycle to work scheme

Enhanced sick pay

Additional leave for personal milestones

Qualifications

• Previous experience as a housekeeper or cleaner within hospitality or large-scale residential property.
• Excellent communication skills and attention to detail.
• Ability to work independently and on your own initiative.
• High standards of cleanliness and customer service.
• Ability to work in a fast-paced environment; time management skills are essential.

Responsibilities

• Clean all communal areas thoroughly daily.
• Pick up litter and maintain cleanliness of the internal car park.
• Provide guidance and assistance to residents.
• Report health and safety issues to your line manager.

Skills

Customer service

Attention to detail

Independent work

Time management

Job description

Role overview

This role involves working 20 hours per week, Monday to Friday, from 10:30 am to 2:30 pm.

You will ensure the building, communal areas, and grounds are maintained to high standards of cleanliness and act as a friendly face for the development, engaging with residents to provide exceptional customer service at all times.

What benefits do we offer?

• We offer benefits such as enhanced family leave policies, cycle to work scheme, enhanced sick pay, and more.
• We also provide enhanced annual leave, including your birthday off and a day off when you buy your house, to celebrate special moments with loved ones. Family always comes first at ub!

What will you do?

• Clean all communal areas thoroughly daily, including polishing, dusting, vacuuming, and sparkle cleans of apartments for move-ins.
• Keep lifts clean and streak-free.
• Pick up litter and maintain cleanliness of the internal car park.
• Perform communal carpet cleaning, with experience in using cleaning machinery.
• Have an open, friendly, and helpful approach, focusing on resident service.
• Provide guidance and assistance to residents in a willing and friendly manner, maintaining high levels of customer care and service.
• Immediately report any health and safety issues to your line manager.
• Complete daily cleaning checklists promptly.
• Keep all cleaning materials up to date and organized.
• Maintain a clean and professional appearance at all times.

What are we looking for?

• Previous experience as a housekeeper or cleaner within hospitality or large-scale residential property.
• Excellent communication skills and attention to detail.
• Ability to work independently and on your own initiative, while following instructions and rules.
• High standards of cleanliness and customer service.
• Ability to work in a fast-paced environment; time management skills are essential.

Required: If you do not have a Rent Smart Wales qualification, you will need to complete this course within the first 3 months of starting.

We’re not your usual property company. We’re the North West’s leading property managing agent.

At urbanbubble, we’re redefining property management through community building, customer care, and innovation. Thanks to our team, we serve 14,000 residents and growing. We seek bold, ambitious, resourceful team members to manage and create communities, unlimit customer expectations, and unleash your potential. Interested?

urbanbubble values professionalism, hard work, innovation, and passion. We are an equal opportunity employer and invite applicants to contact us for any additional support needed during recruitment.