House Porter - Six Senses London

InterContinental Hotels Group; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

InterContinental Hotels Group is seeking a dedicated House Porter for their Six Senses London property. The ideal candidate will have at least 1 year of experience in luxury hotel environments, focusing on maintaining the cleanliness and comfort of guest areas. Responsibilities include assisting guests, ensuring the highest standards of cleanliness, and working closely with the Housekeeping team to fulfill operational needs. Candidates must possess a high school diploma and have strong communication skills, with fluency in English required.

Qualifications

• Experience in a similar operational setting in luxury hotels.
• Good understanding of cleaning procedures, chemicals, and surfaces.
• Fluency in English; additional languages preferred.

Responsibilities

• Ensure cleanliness and perfection of guest areas.
• Assist guests with special needs and requirements.
• Replace hotel supplies and maintain high personal hygiene standards.

Skills

Cleaning Procedures

Guest Assistance

Communication

Education

High School Diploma

Hospitality Diploma/Degree

Job description

As House Porter, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As House Porter, I will support Housekeeping management and assume responsibility for the efficient operation in the following:

• Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply storages with required cleaning and amenity supplies for shift.
• Replace hotel supplies in public areas.
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas and rooms.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Remove all garbage and recyclable items and sorts in the appropriate bins.
• Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
• Ensure monthly scheduled deep cleaning tasks of all guest areas and rooms are done accordingly.
• Report required repair to Housekeeping Supervisor.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of House Porter, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 years’ experience in a similar operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a House Porter at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.