Hotel Receptionist

DDH Recruitment Ltd; Sidmouth; On-site; GBP 24,000; Full time

Job summary

A leading hotel recruitment agency is looking for a Receptionist for a luxury hotel in Sidmouth. The ideal candidate will have previous reception experience and excellent communication skills, providing top-notch service and assisting with day-to-day operations at the front desk. This role is integral to ensuring guest satisfaction in a busy environment.

Qualifications

• Previous reception experience within a good quality hotel preferred.
• Outgoing and friendly personality required.

Responsibilities

• Assist in the day-to-day running of the reception area.
• Answer calls and handle guest enquiries.
• Check guests in and out and take reservations.
• Work closely with housekeeping to ensure room readiness.
• Provide high levels of customer service at all times.

Skills

Good communication skills

Organizational skills

Teamwork

Job description

Overview

Job title: Receptionist

Salary: 23,809 GBP

Location: Sidmouth, Devon

Accommodation provided: No

Type of contract: Permanent

Workplace description: This hotel is one of the leading luxury hotels in Devon and the West Country. Standing in five acres of beautifully landscaped grounds it overlooks Sidmouth bay, and it's just a short stroll from the centre of this elegant resort town. The hotel offers you first-class cuisine. Each day our chefs select the freshest ingredients sourced wherever possible from trusted Devon suppliers to create delicious table d\'h??te and a la carte menus that will surprise and delight you.

The luxurious en-suite bedrooms are beautifully furnished, and most have private balconies facing south with exceptional sea views of the beautiful Sidmouth seafront.

Responsibilities

• You must be an outgoing and friendly person and possess good communication skills.
• Previous experience of Front of House Systems would be an advantage but full training will be given to the right candidate.
• You will be required to assist in the day-to-day running of the reception area, answering calls, handling guest enquiries, checking guests in and out, taking reservations.
• You will work closely with other hotel departments, especially housekeeping, to ensure rooms are ready for guests to check in.
• This is a busy front desk so you must be organized and able to work as a team or on your own initiative, providing a high level of customer service at all times.

Essential criteria

• You will ideally have previous reception experience within a good quality hotel

Notes

1. Applications should be made by email or phone.
2. Applications should be in Word format only and in ENGLISH!
3. DDH Recruitment Ltd does not charge work seekers for its services.
4. All workers will be subject to UK taxation.

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients please contact us as soon as possible.