Hotel Duty Manager - London

Premier Inn; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national hotel chain in London is seeking a Duty Manager for the London Eltham Premier Inn. This role involves leading a dedicated team, ensuring exceptional customer service, and managing hotel operations. With a contract offering 24 hours a week at competitive pay of up to £13.86 per hour, this is an excellent opportunity for a professional with leadership experience. Benefit from career growth support, employee discounts, and a pension scheme.

Benefits

Whitbread Benefits Card for discounts

Company pension and saving schemes

Employee discounts at various retailers

Qualifications

• Proven leadership experience in retail or similar environments.
• Ability to inspire and motivate a team to deliver excellent customer service.

Responsibilities

• Manage a high-performing team to ensure customer satisfaction.
• Oversee health & safety standards and hotel operations.
• Deliver outstanding guest experiences consistently.

Skills

Leadership skills

Customer service

Communication skills

Organisational skills

Job description

Hotel Duty Manager - London

Employer: Premier Inn

Location: London, Greater London

Salary: Competitive

Closing date: 23 Jan 2026

Sector: Restaurant, Catering & Hospitality jobs, Restaurant Manager, Commercial Leisure, Attractions & Entertainment jobs, Duty Manager

Job Type: Contract

Job Details

• We're currently recruiting in our London Eltham Premier Inn. Working 24 hours per week, paying up to £13.86 per hour.
• Duty Manager - London Eltham Premier Inn
• Come and be a Duty Manager at Premier Inn in London Eltham.
• Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
• If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
• We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
• Immediate start - with all leadership experience relevant.
• PAY RATE: Up to £13.86 per hour
• CONTRACT TYPE: Permanent - we don't do zero hours contracts!
• HOURS: 24 hours a week
• LOCATION: London Eltham Premier Inn
  738 Sidcup Road, Eltham, London, SE9 3NS

Why you'll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you'll do:

Join our team at London Eltham Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.