Hotel Duty Manager

Premier Inn; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Newcastle is seeking a Duty Manager to lead a dedicated team and ensure an exceptional hotel experience for guests. This role involves managing operations, upholding health and safety standards, and delivering outstanding customer service. Ideal candidates will have experience in leadership and the ability to inspire others. Competitive pay rate and guaranteed hours provided, along with career development opportunities and employee discounts.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Employee discounts

Qualifications

• Experience in retail or leadership roles.
• Ability to deliver outstanding customer experience.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of hotel operations.
• Uphold health & safety standards.

Skills

Leadership

Excellent communication

Organisational skills

Customer experience

Job description

Duty Manager - Newcastle (Quayside) Premier Inn

Come and be a Duty Manager at Premier Inn in Newcastle. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 35 hours a week – guaranteed hours to help you plan your week around!

LOCATION: Newcastle (Quayside) Premier Inn – The Quayside, Lombard Street, Tyne & Wear, NE1 3AE

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Newcastle (Quayside) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.