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Pendragon Group; London; On-site; GBP 23,000 - 28,000; Full time

Job summary

Pendragon Group is seeking a personable Receptionist to build rapport with customers and ensure smooth operations at the dealership. The role emphasizes exceptional customer care, handling inquiries, and maintaining a welcoming environment. With a competitive salary and benefits, this is an opportunity to thrive in an empowering team culture.

Benefits

Pension

Critical illness pays

Life assurance

23 days holiday plus bank holidays

Exclusive company discounts on used car purchases

Leasing deals

Aftersales services

Qualifications

• Administrative and customer service experience required.
• Fantastic organization skills needed.
• Good telephone manner essential.

Responsibilities

• Handling telephone inquiries professionally.
• Welcoming customers and assisting them.
• Maintaining customer facing areas and general administrative duties.

Skills

Customer Service

Organization

Telephone Manner

Job description

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A basic salary of £23,873 with a bonus of £1,000, pension, critical illness pays, life assurance, 23 days holiday (pro rata'd), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

Are you a real people person, passionate about putting the customer first?

As a Receptionist with us, you’ll take the time to talk to people, build a genuine rapport and ensure a smooth and efficient introduction to the sales team.

You’ll be effortless and genuine when talking to our customers, putting their needs at the heart of absolutely everything you do. You’ll focus on delivering industry leading standards of customer care and satisfaction at all times.

What does the role of Receptionist involve?

• Handling telephone inquiries with professionalism establishing their needs to ensure they are directed to the correct department/team member first time
• Welcoming customers to the dealership making sure that they are assisted in a caring and pleasant manor
• Maintaining customer facing areas, updating and maintaining the dealership diary and other general administrative duties

What do you need to succeed as a Receptionist?

• Administrative and customer service experience
• Fantastic organisation skills
• Good telephone manner

Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.If this sounds like a perfect fit for you, then apply today and join our journey in driving beyond the possible.

Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.