Hospitality Supervisor

Barfection; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A hospitality recruiting firm in Greater London is seeking a Hospitality Supervisor to oversee operations and ensure a memorable guest experience. The role involves leading the team, managing service standards, and supporting staff development. Strong leadership, customer service skills, and the ability to multitask are essential. This position offers opportunities for career advancement, competitive pay, and flexible working hours in a dynamic environment.

Benefits

Competitive pay

Flexible working hours

Access to training and development programs

Qualifications

• Supervisory experience in hospitality is an advantage.
• Strong customer service skills and the ability to communicate effectively.
• Excellent organizational skills in a busy setting.

Responsibilities

• Lead and motivate team members, fostering a positive atmosphere.
• Ensure excellent service standards and deliver a seamless guest experience.
• Oversee daily operations and manage shift procedures.

Skills

Customer service skills

Communication skills

Leadership skills

Organizational skills

Multitasking skills

Knowledge of health and safety standards

Job description

About Us:

At Barfection, we are dedicated to matching passionate hospitality professionals with top employers across the industry. From bustling cafés to high-end dining venues, we partner with some of the most respected names in hospitality across London, providing opportunities for growth in dynamic and welcoming environments. We are currently seeking experienced Hospitality Supervisors ready to make an impact through exceptional service and team leadership.

Role Overview:

As a Hospitality Supervisor, you will oversee daily operations, lead and support the team, and ensure a memorable experience for every guest. Your responsibilities will include managing service standards, organizing staff schedules, and ensuring smooth, efficient service across the venue. This role is perfect for those with a passion for customer service, a keen eye for detail, and a commitment to inspiring others in a fast‑paced environment.

Key Responsibilities:

• Lead and motivate team members, fostering a positive and professional atmosphere
• Ensure excellent service standards across all areas, delivering a seamless guest experience
• Oversee daily operations, from opening and closing procedures to shift management
• Maintain a high standard of cleanliness, organization, and compliance with health and safety regulations
• Assist with staff scheduling, training, and development to promote team growth and efficiency
• Handle guest inquiries and feedback professionally, ensuring swift resolution of issues
• Monitor stock levels and support inventory management to optimize service delivery
• Collaborate with management and other departments to maintain service excellence during peak times

Skills and Experience:

• Previous supervisory experience in hospitality is an advantage, but a positive attitude and leadership skills are highly valued
• Strong customer service skills and the ability to communicate effectively with guests and staff
• Excellent organizational skills and the ability to multitask in a busy setting
• A proactive and solution‑oriented mindset with a focus on team support and growth
• Knowledge of health and safety standards and procedures
• Must be eligible to work in the UK

Why Work with Us?

• Permanent roles with highly regarded employers in the hospitality sector
• Competitive pay and benefits with opportunities for career advancement
• Access to training and development programs to enhance your leadership skills
• Flexible working hours tailored to your lifestyle
• Join a passionate and energetic industry with endless opportunities