Hospitality Host

Burnley Football Club; Burnley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A professional football club in Burnley is seeking a Casual Hospitality Host to ensure a first-class experience for players, staff, and supporters. Ideal candidates will have a background in customer service and be flexible in their working hours, including evenings and weekends. This role includes greeting guests and managing check-ins. Apply via the club’s career page.

Qualifications

• Experience working in a customer-facing role.
• Flexible approach to work.
• Ability to identify reasonable solutions with others.

Responsibilities

• Check guests in on reception and supply tickets and food vouchers.
• Welcome guests in a personal and engaging manner.
• Address guest queries and guide them to the appropriate area.

Skills

Customer service experience

Ability to work evenings and weekends

Problem-solving skills

Job description

About Us

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place - a home to extraordinary people like you.

Come and be part of our story!

The Role

An exciting opportunity has become available for a casual Hospitality Host to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.

About You

Are you looking for your next challenge? You may be our next Hospitality Host!

The ideal candidate will have experience working in a customer-facing role and is able to work with others to identify reasonable solutions.

You will also need to have a flexible approach to work and be able to work evenings and weekends.

Role Expectations

As the Hospitality Host, you will be expected to:

• Checking guests in on reception, supplying tickets and food vouchers.
• Warmly welcoming guests in a personal and engaging manner to facilitate their check-in within our hospitality lounges/areas.
• Addressing guest queries and guiding them to the appropriate individual or area.

How to Apply

Please apply via Burnley FC’s career page where you should submit your CV and a short cover letter explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps.

Successful applicants will be subject to a social media check which will be paid for by the employer.

The full job description can be found on Burnley Football Club’s website: Burnley FC Careers

If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at [e-mail].

• Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.