Hospitality Assistant

Gather & Gather UK; Warwick; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hospitality provider in the UK seeks a Hospitality Assistant to deliver exceptional customer service and be the face of the business. This full-time position requires a passion for service, excellent communication, and the ability to thrive under pressure. Join a team committed to pride in their work and culture that values diversity.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy with Employee Assistance Programme

Regular social events

Holiday purchase scheme

High street discount vouchers

Free meals

Free on-site gym

Onsite free car parking

Local free company provided transport

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to take initiative and make decisions.
• Excellent team player with great communication skills.
• Desire to succeed in the role and ability to work under pressure.

Responsibilities

• Greeting and looking after guests to ensure satisfaction.
• Serving customers with a seamless personalized experience.
• Knowledgeable about the menu and making recommendations.
• Representing the brand positively and maintaining its image.
• Complying with Food Handling & Hygiene standards.
• Following Health & Safety regulations.

Skills

Customer service

Communication skills

Teamwork

Initiative

Job description

We’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals
• Free on-site gym
• Onsite free car parking
• Local free company provided transport

Shift pattern

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal candidate

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1009/48192001/52762234/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!