Hospitality Assistant

Chartwells; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality service provider in the UK seeks a Hospitality Assistant to deliver exceptional customer service. You will greet guests, serve customers, and maintain a positive brand image. Ideal candidates are passionate about service, excellent communicators, and team players. This role offers full-time hours with opportunities for career progression and great perks.

Benefits

Competitive pay

Learning and development opportunities

Recognition for outstanding service

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to take initiative and make customer-focused decisions.
• Excellent team player with great communication skills.
• Desire to succeed in the role under pressure.

Responsibilities

• Greeting and looking after guests to ensure they go home delighted.
• Serving customers for a seamless experience.
• Being knowledgeable about the menu and making recommendations.
• Representing the brand and maintaining a positive image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Communication

Teamwork

Food Handling

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Please note: This role is contracted to 44 weeks per year

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2808/41031001/52711319/BU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!