Hospitality Account Leader – Field, Multi-Site Growth

COREcruitment; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A dynamic food startup in London is seeking an experienced Customer Account Manager to oversee their biggest hospitality client along with a small portfolio of other accounts. This role emphasizes relationship-driven management and requires regular site visits to ensure clients feel supported and heard. Ideal candidates will have a background in managing multi-site hospitality accounts and possess strong problem-solving abilities in operational settings. The company values autonomy and offers a chance to grow within a fast-paced environment.

Benefits

Competitive salary

Flexible working environment

Opportunity for progression

Qualifications

• Experience managing multi-site hospitality accounts.
• Comfort in operational environments like kitchens and warehouses.
• Strong organizational and autonomous work habits.

Responsibilities

• Manage a large casual dining group and other key accounts.
• Visit sites regularly to monitor operations and maintain relationships.
• Address quality issues and coordinate with internal teams.
• Join weekly meetings to discuss performance and strategy.

Skills

Account management

Relationship building

Problem-solving

Organizational skills

Confidence in service environments

Job description

A dynamic food startup in London is seeking an experienced Customer Account Manager to oversee their biggest hospitality client along with a small portfolio of other accounts. This role emphasizes relationship-driven management and requires regular site visits to ensure clients feel supported and heard. Ideal candidates will have a background in managing multi-site hospitality accounts and possess strong problem-solving abilities in operational settings. The company values autonomy and offers a chance to grow within a fast-paced environment.