HGV Service Manager

Accord Resourcing Ltd; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known HGV dealership in Poole is seeking an experienced Workshop Controller / Service Manager to oversee operations and manage a dynamic team. The role requires proven experience in a commercial automotive environment and excellent leadership skills. The company offers a competitive salary, performance-related bonuses, and a supportive work environment with emphasis on quality and teamwork. Join this successful business and advance your career with them.

Benefits

30 days holiday including bank holidays

Competitive salary

Performance-related KPI bonus

Qualifications

• Proven experience as a Workshop Controller or Service Manager in a commercial automotive environment.
• Strong leadership and team management skills.
• Excellent organisational and communication abilities.

Responsibilities

• Oversee daily operations within the workshop environment.
• Manage a team and ensure high-quality service delivery.
• Maintain strong relationships with customers and ensure their satisfaction.

Skills

Leadership

Team management

Organisational skills

Communication skills

Attention to detail

Customer-first mindset

Proficiency in Microsoft Office

Ability to perform under pressure

Job description

Overview

Commercial experience is compulsory.

Our client is a well-known and reputable HGV dealership with several depots around Southeast of England. Currently they are looking for an experienced Workshop Controller / Service Manager to join their busy depot in Poole.

Requirements

• Proven experience as a Workshop Controller or Service Manager in a commercial automotive environment
• Strong leadership and team management skills
• Ability to perform well under pressure
• Excellent organisational and communication abilities
• A customer-first mindset and commercial acumen
• Proficient in Microsoft Office and internal management systems
• Strong attention to detail and a focus on quality
• Positive, can-do attitude and dynamic personality

If you\'re enthusiastic, have a passion for excellence, and want to be part of a supportive and professional team, we\'d love to hear from you. The role offers a highly competitive salary, dependent on experience, along with a performance-related KPI bonus.

Working hours

Monday to Friday, 8:00am – 6:00pm, with every third Saturday, 8:00am – 12:00 noon. You will also receive 30 days holiday including bank holidays, increasing with length of service.

Opportunity

This is an excellent opportunity for an experienced Workshop Controller / Service Manager to join this successul business and grow within.

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