Healthcare Support Worker, Medical Specialities | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading NHS Trust is seeking a Healthcare Support Worker to deliver compassionate patient care. This role offers flexible shifts and comprehensive training, making it ideal for those looking to start a rewarding career in healthcare. You will contribute to care planning and work collaboratively with nursing staff in a supportive environment. This position is crucial in enhancing patient care within the hospital.

Qualifications

• Assessment of numeracy and literacy as part of the selection process.
• Care certificate competencies influence band placement.

Responsibilities

• Support ward teams in delivering high-quality patient care.
• Assist with patient care under supervision.
• Participate in care planning and progression pathways.

Skills

Numeracy

Literacy

Compassionate care

Job description

Overview

Are you passionate about caring for others? Why not join the NHS in a rewarding career as a Healthcare Support Worker. We can offer fully supported training for the role as well as support and guidance to career progression. No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.

Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in “growing our own” and support progression pathways to staff nurse training applications.

Currently there are full time and part time hours on offer. We are open 24 hours a day 7 days a week - therefore, we require everyone to be fully flexible across all shift patterns, including weekdays, weekends, nights and bank holidays.

We are currently looking to recruit to inpatient wards at Royal Bournemouth Hospital; these are permanent positions within the Medical Specialities Directorate which encompasses General Medicine, Endocrine, Respiratory & Gastroenterology.

Responsibilities

• Support ward teams in delivering high quality patient care and maintaining a safe, compassionate environment.
• Assist with the care of patients under supervision of registered nursing staff and mentor guidance.
• Contribute to care planning and participate in progression pathways toward staff nurse training applications.
• Work across different shifts and be flexible to cover weekdays, weekends, nights and bank holidays as required.

Qualifications and Selection

• Numeracy and literacy assessment as part of the selection process, in addition to an interview.
• Band placement will depend on care certificate competencies; applicants lacking competencies start at Band 2, those with a care certificate accreditation start at Band 3.
• Base location: Royal Bournemouth Hospital.

Additional Information

• Please note we are unable to offer sponsorship for this position.
• Assessment Date: To be confirmed.
• If you have queries, please email [e-mail] or call 0300 019 4426.
• We look forward to hearing from you. Our values define who we are as #TeamUHD and underpin everything we do for patients, visitors, and colleagues.
• In some cases services may move sites this year or next; recruiting Managers can answer questions at interview.
• To understand the role in more detail, please read the full job description and person specification documents attached to this advert.
• This advert closes on Sunday 12 Oct 2025.