Healthcare Support Worker - Childrens Services - FS

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in Cambridge seeks healthcare support workers for paediatric services. Ideal candidates will assist nursing staff and ensure a safe and therapeutic environment for children and young patients. Strong communication and organizational skills are essential. Development opportunities and a supportive work environment are offered.

Benefits

Reduced cost bus travel

On-site leisure facilities

Flexible working arrangements

Qualifications

• Experience working with children and young people.
• Ability to promote a safe therapeutic environment.
• Completion of CUH HCSW induction and Care Certificate.

Responsibilities

• Assist nursing staff in delivering holistic care.
• Support and supervise patients as part of a multidisciplinary team.
• Participate in personal and practice development.

Skills

Communication skills

Organizational skills

Experience with children

Job description

Overview

A Vacancy at Cambridge University Hospitals NHS Foundation Trust. The opportunity has arisen for healthcare support workers to join the team in paediatric services. Our service encompasses ward C2, paediatric oncology and haematology, ward D2 surgical and medical paediatrics, and ward F3 our surgical and short stay admissions ward. We provide family centred care for both our local CUH population and also as a specialist centre for the region.

You will be recruited at Band 2 if you have not yet completed CUH HCSW induction which includes completion of the Care Certificate and Competencies. Once completed you will move up to Band 3. If you are currently working in a support worker role and have therefore completed these, you will be recruited as Band 3.

The process for functional skills has now changed; this is conducted as a second interview on TRAC following any applicant that is successful at their initial interview. This is organised by recruitment and you must achieve a pass rate of at least 50% to receive a conditional offer. This process applies to anyone that is not currently working as a Support Worker at CUH.

You will be assisting the nursing medical and other allied health professionals to deliver high standards of holistic care to the children and young people that access our services.

You will already have experience working with children and young people and be ready to transfer these existing skills. You will need to have good communication skills and organisational skills. You will always be striving to promote and maintain a safe and comfortable therapeutic environment for our patients and their families / carers. Once deemed competent you will be able to work without direct supervision using your experience and knowledge to deliver the highest quality care.

• Work as part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered practitioner.
• The Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service.
• To achieve this, the Health Care Support Worker will:
• Competently perform the necessary aspects of care for patients
• Ensure effective delivery of nursing care is provided to patients and that an acceptable standard is maintained.
• Follow all Cambridge University Hospitals NHS foundation trust policies and provide a safe and person-centred environment for the treatment of patients.
• Participate in personal and practice development activities to maintain standards of care

Come Nurse with us…

Cambridge University Hospitals NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke’s Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It’s a great place to nurse, work and live.

You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practice your skills and abilities to support your career pathway and development. Our values of Together – Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.

Why choose Cambridge University Hospitals?

• Our values and reputation for outstanding care
• Opportunities to experience a range of specialities
• Career and development opportunities
• Preceptorship and mentoring programmes delivered by a dedicated clinical education support team
• Research experience and opportunities
• Lovely location and quality of life

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

• As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position
• Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
• - applied for a Graduate visa
• - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
• - or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 31st August 2025

Interviews are due to be held on 15th September 2025

Benefits

Benefits to you: At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed

This advert closes on Tuesday 30 Sep 2025