Healthcare Support Worker

Buy A Boat Now; Torquay; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in the UK is seeking a motivated Healthcare Support Worker to join their team at Torbay Hospital. This full-time role, working 37.5 hours per week, involves supporting patients during their outpatient experience while collaborating with a diverse team. The ideal candidate will have essential qualifications such as GCSEs in Maths and English and relevant knowledge in healthcare. This position offers a salary range of £24,937 to £26,598, with opportunities for professional development.

Benefits

Employee assistance programme

Occupational health

Wellbeing events free of charge

Qualifications

• Evidence of relevant knowledge and skills in the field.
• Basic IT skills are required.
• Good written and verbal communication skills.

Responsibilities

• Interview patients and carers as part of the assessment process.
• Undertake and record clinical observation, routine tests, and outcome measures.
• Prioritize and document care while adapting to shift requirements.

Skills

Good written and verbal skills

Basic IT skills

Relevant knowledge and skills in the field

Education

GCSE or equivalent in Maths and English

Relevant NVQ level 3 or equivalent training

Job description

Job Summary

We aim to deliver high quality care with compassion to support patients during their Outpatients experience. We are seeking an enthusiastic & highly motivated person to join our friendly Team as a Healthcare Support Work working 37.5 hours per week. You will need to be able to work hours flexibly to meet needs of the service. You will need to adapt to the many varying clinics within the department. You will need to enjoy working within an evolving service. There will be an expectation that the ideal candidate will be prepared to support learners within the department.

Main Duties

Working clinically you will support the team to provide safe and quality care to patients in your care, and to support the outpatients department as needed. Please see attached Job Description for full details.

About Us

You will work as part of the developing and dynamic team of nurses and the wider MDT, to improve the patient experience and progress the care of a wide range of medical patients. You will be supported with training both formally and informally. The Trust provides a full HCSW induction and ongoing support. You have access to an employee assistance programme plus occupational health if needed as well as wellbeing events free of charge.

Details

Date posted: 18 December 2025
Pay scheme: Agenda for change
Band: 3
Salary: £24,937 to £26,598 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 388-7658818-MUEC
Job locations: Torbay Hospital, Cadewell Lane, Torquay, TQ2 7AA

Job Responsibilities

• Interview patients and carers as part of the assessment process
• Undertake and record clinical observation, routine tests, and outcome measures
• Prioritising and documenting care. Monitoring clinical observations, and multitasking and adapting through shift as required.

Person Specification

Essential Qualifications

• Evidence of relevant knowledge and skills in the field
• Good written and verbal skills
• Basic IT skills
• GCSE or equivalent in Maths and English

Desirable Qualifications

• Relevant NVQ level 3 or equivalent training
• Care experience/NHS experience in last 5 years
• Working knowledge of Adult Safeguarding

Essential Knowledge and Experience

• Proven experience of assisting within healthcare

Desirable Knowledge and Experience

• Experience of working as part of a MDT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Torbay and South Devon NHS Foundation Trust
Torbay Hospital, Cadewell Lane, Torquay, TQ2 7AA

Employer website: https://www.torbayandsouthdevon.nhs.uk