Healthcare Support Worker

NHS; Retford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare trust is seeking a Healthcare Support Worker to provide care and support to patients at HMP Ranby. The role involves performing clinical observations, assisting in the provision of clinics, and maintaining patient records. Candidates must have GCSE Maths & English or equivalent, possess care experience in health or social care, and be willing to undertake necessary competencies. Working in offender health experience is desirable. This role promotes a culture of learning to improve care and safety for patients.

Qualifications

• Willingness to work towards a Care certificate.
• Knowledge of infection prevention and control guidelines.
• Experience working in offender health.

Responsibilities

• Perform clinical observations and document accurately.
• Assist in the provision of various clinics.
• Maintain accurate records of resident care.

Skills

Clinical patient observations

Care experience in health or social care

Experience using System One

Phlebotomy training

Education

GCSE Maths & English or equivalent

Completion of clinical skills workbook or equivalent

Job description

Healthcare Support Worker

The closing date is 02 January 2026

• Post holder works as part of the Healthcare team, providing care and support to patients within HMP Ranby in accordance with security guidelines.
• Works closely with other teams within the prison and with external agencies to meet the holistic needs of the patients.
• Can work without direct supervision, undertaking delegated tasks and reporting back to the Registered Nurses.
• Actively participates in the ongoing development of positive working relationships with prison staff.

Main duties of the job

Post holder will:

• Perform clinical observations, report abnormalities, and document on System One accurately.
• Follow appropriate infection prevention and control guidelines to protect themselves, colleagues, and patients.
• Assist in the provision of clinics including phlebotomy, vaccinations, ECGs, physical investigation clinics and wound care clinics in line with their skills and proficiencies.
• Participate in resident screenings with healthcare colleagues.
• Maintain accurate, timely, and legible records of resident care, including data input and statistical information as required.
• Contribute to the ordering, distribution, stock control and maintenance of healthcare equipment and resources.
• Participate in all aspects of healthcare admin duties as required including booking appointments, scanning patient information, and answering queries.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. We focus on delivering care that is as easy to access as possible, with many services provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, focusing on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Job responsibilities

Responsibilities are detailed in the Main duties of the job section.

Person Specification

Essential

• GCSE Maths & English or equivalent Fundamental Skills Level 2 in Maths & English, or willingness to undertake.
• Care certificate or willingness to work towards.
• Completion of a clinical skills competency-based workbook or equivalent relevant experience to vocational qualification level 3, or willingness to undertake.
• Knowledge of clinical patient observations.
• Willingness to undertake competencies supported by clinical skills training and education to gain theoretical underpinning knowledge in a range of clinical interventions and use of test equipment (e.g., blood glucose monitors, venepuncture, etc.).
• Care experience working in a health or social care setting.
• Experience of working in offender health.
• Experience using System One.
• Phlebotomy training.

Desirable

• Care certificate.
• Experience in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer name

Northamptonshire Healthcare Foundation Trust