Healthcare Service Manager — Transformation & Operations

The Princess Alexandra Hospital NHS Trust; Harlow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in West Essex is seeking a Service Manager to lead operations across complex healthcare services. The ideal candidate will demonstrate significant operational management experience, preferably within the NHS, and have a master's level education or equivalent. This role includes driving performance, managing budgets, and ensuring compliance with healthcare standards while promoting staff engagement and leading service redesign. Flexible working and development opportunities are offered.

Benefits

Development opportunities

Flexible working

Focus on wellbeing

Qualifications

• Significant operational management experience, including managing large multidisciplinary teams.
• Proven ability to lead service redesign and strategic change.
• Strong understanding of NHS governance, performance targets, and risk management.

Responsibilities

• Lead day-to-day service operations, ensuring safe delivery.
• Drive performance against national and local targets.
• Manage budgets and resources for financial sustainability.
• Lead service redesign and transformation projects.
• Oversee governance and compliance with CQC and NHS standards.
• Champion staff engagement and development.

Skills

Operational management

Leadership

Communication

Problem-solving

Understanding of NHS governance

Education

Master's degree or equivalent experience

Job description

A healthcare organization in West Essex is seeking a Service Manager to lead operations across complex healthcare services. The ideal candidate will demonstrate significant operational management experience, preferably within the NHS, and have a master's level education or equivalent. This role includes driving performance, managing budgets, and ensuring compliance with healthcare standards while promoting staff engagement and leading service redesign. Flexible working and development opportunities are offered.