Healthcare Service & Compliance Leader

ISS FACILITY SERVICES LIMITED; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading facility management company in Bedfordshire seeks a proactive Service & Compliance Manager. This role focuses on overseeing contractual compliance, health & safety, and staff training within a dynamic healthcare environment. Ideal candidates will have strong management experience and excellent communication skills. The role demands a commitment to ensuring that services meet legal and statutory obligations while continuously improving operational excellence.

Responsibilities

• Monitor and report on statutory and legislative compliance across the contract.
• Manage internal audits and support service departments in improving audit scores.
• Oversee performance management systems and ensure accurate reporting.
• Act as the first-line technical IT interface for service-related systems.
• Compile and present monthly client and risk reports.
• Champion health & safety initiatives and maintain the site Health & Safety Plan.
• Coordinate training needs, audits, and staff development programs.
• Participate in contract extension activities and build strong client relationships.
• Lead and motivate staff, ensuring effective delegation and incident management.

Skills

Excellent report writing and communication skills

IT skills with knowledge of MS Excel and PowerPoint

Previous experience in scheduling/rostering

Management experience at Site Supervisor or Site Manager level

Experience in healthcare services

Compliance and Health & Safety auditing experience

Job description

A leading facility management company in Bedfordshire seeks a proactive Service & Compliance Manager. This role focuses on overseeing contractual compliance, health & safety, and staff training within a dynamic healthcare environment. Ideal candidates will have strong management experience and excellent communication skills. The role demands a commitment to ensuring that services meet legal and statutory obligations while continuously improving operational excellence.