Healthcare Assistant - Wards

Circle Health; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading independent healthcare provider in Tees Valley is seeking a compassionate Healthcare Assistant to join their team in the Wards department. In this full-time role, you will assist patients with personal hygiene and mobility, provide emotional support, and collaborate with the healthcare team to deliver quality patient care. The role offers an attractive benefits package, including 25 days holiday, private healthcare, and industry-leading training opportunities. Join us in making a difference at our renowned facility.

Benefits

25 days holiday per year + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Access to discounts and rewards

Employee recognition programmes

Training and development opportunities

Qualifications

• Previous experience in a care or health support role.
• Physically able to undertake duties including moving and handling tasks.
• Knowledge of safeguarding and infection control procedures.

Responsibilities

• Assist patients with personal hygiene and mobility needs.
• Help patients with nutritional support and document intake.
• Provide emotional support to patients and relatives.
• Record vital signs and routine observations accurately.
• Support basic clinical procedures and maintain clinical areas.
• Work collaboratively with the healthcare team.

Skills

Good communication skills

Compassionate attitude

Ability to follow instructions

Basic literacy

Basic numeracy

Basic IT skills

Education

NVQ Level 2 or 3 in Health and Social Care

Job description

We have an opportunity for a Healthcare Assistant to join their team of staff in the Wards department. This is a full‑time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Responsibilities

• Assist patients with personal hygiene, washing, dressing, toileting, oral care, and mobility needs, respecting their preferences and dignity.
• Help patients with eating, drinking, and nutritional support, including documenting intake where appropriate.
• Provide comfort and emotional support to patients and relatives, creating a caring and safe environment.
• Carry out and accurately record routine observations such as blood pressure, pulse, respiratory rate, temperature, oxygen saturation, and blood glucose levels (after appropriate training).
• Support basic clinical procedures, including wound care setup, assisting with catheter care, pressure area prevention, and mobility aids.
• Prepare and maintain clinical areas, including trolleys, beds, and equipment in readiness for patient use.
• Work collaboratively with nurses, doctors, therapists, and admin teams to support safe and efficient patient care.

Qualifications

• Previous experience in a care or health support role (hospital, care home, community, or domiciliary).
• Good communication and interpersonal skills with a caring, compassionate attitude.
• Ability to follow instructions and escalates concerns appropriately.
• Basic literacy, numeracy, and IT skills.
• Physically able to undertake duties including moving and handling tasks.
• NVQ Level 2 or 3 in Health and Social Care (or equivalent qualification) desirable.
• Knowledge of safeguarding, infection control, and confidentiality procedures.

About the Company

Woodlands Hospital in Darlington is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Benefits

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non‑contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.