Healthcare Assistant- Outpatients

HCA Healthcare UK; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in London is seeking a Healthcare Assistant for a full-time position at The Princess Grace Hospital. The role involves providing clinical assistance, supporting patient care, and ensuring treatment areas are maintained. Candidates should have NVQ level 2 or 3 in Health and Social Care, experience in a hospital setting, and skills in phlebotomy. This position offers a competitive salary and a supportive work environment focused on employee wellbeing.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discount

Flexible health and lifestyle benefits

Qualifications

• Minimum NVQ level 2 or 3 in Health and Social Care required.
• Experience working as a Healthcare Assistant in a hospital setting is essential.
• Must demonstrate proficiency in phlebotomy.

Responsibilities

• Provide skilled clinical assistance to nursing and medical teams.
• Assist with patient care needs assessment and standards maintenance.
• Ensure treatment rooms are clean, organized, and well-stocked.

Skills

NVQ level 2 or 3 in Health and Social Care

Experience in Hospital Setting

Phlebotomy

Effective communication in English

Education

Care certificate

Job description

Healthcare Assistant – Outpatients

London: The Princess Grace Hospital, London Digestive Centre (Opportunity to rotate onto other areas in Outpatients across Princess Grace & The Harley Street Clinic)
Permanent Full time, 37.5 hours per week (Mon-Fri)

Shifts: Long days

Salary: competitive dependent on experience

We’re looking for a Healthcare Assistant to join our Nursing team at The Princess Grace Hospital, currently rated "Good" by the CQC.

Situated in the heart of London’s world‑renowned medical district, The Princess Grace Hospital is recognised as one of the best‑equipped multidisciplinary private hospitals in the capital. Our dedicated and highly trained team is committed to delivering an exemplary standard of clinical care across all specialties.

As a Healthcare Assistant, you will be responsible for providing skilled clinical assistance to the nursing and medical teams. The successful candidate will participate in the assessment of patient care needs and implement and maintain the agreed standards of care.

Further assisting with both patient and non‑patient manual handling, cleaning duties and waste disposal, re‑stocking, Phlebotomy & Neuro Gastro.

In this role, you’ll help keep our clinical areas running smoothly by ensuring treatment rooms are clean, organised, and well‑stocked. You’ll support our medical team by chaperoning, assisting with procedures, and carrying out basic observations and treatments, always prioritising patient comfort and dignity. You’ll also handle specimen labeling, maintain accurate records, and report any concerns promptly.

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.

What you’ll bring:

• Minimum NVQ level 2 or 3 in Health and Social Care
• Care certificate
• Experience working as a Healthcare Assistant in Hospital Setting
• Phlebotomy
• Experience of working with members of the public
• Must be able to effectively communicate in English verbally and written

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.

As a Healthcare Assistant you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual

We recognise and value everyone as unique and individual

Kindness and compassion

We treat people with kindness and compassion

Honesty, integrity and fairness

We act with absolute honesty, integrity and fairness

Loyalty, respect and dignity

We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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