Healthcare Assistant

Lancashire Care Foundation Trust; Lancashire; On-site; GBP 20,000 - 23,000; Full time

Job summary

A healthcare provider in the UK is seeking a compassionate Healthcare Support Worker for Shakespeare ward. This role involves delivering high standards of care to individuals in an acute setting, supporting patients emotionally and physically, and collaborating with a multi-disciplinary team. Ideal candidates will possess excellent communication skills and a commitment to patient care. The position encourages applications from diverse backgrounds and supports flexible working arrangements, making it a great opportunity for those who wish to make a difference in patient care.

Benefits

Flexible working arrangements

Supportive team environment

Qualifications

• Strong communication skills for conveying information effectively.
• Compassionate approach towards patients during challenging situations.
• Ability to support patients in crisis with appropriate interventions.

Responsibilities

• Deliver high standards of care to patients on Shakespeare ward.
• Spend 1:1 time with patients, focusing on their emotional and physical needs.
• Support meal service and help with IPC duties.

Skills

Excellent communication skills

Compassion and empathy

Ability to work in a team

Infection prevention and control

Job description

An exciting opportunity has arisen for the post of healthcare support worker (HCA) on Shakespeare ward, at band 3.

This post is ideal for highly motivated and compassionate individuals who want to deliver high standards of care to individuals on a busy female acute ward. Interventions expected of successful applicants included spending 1:1 time with patients, using compassion and empathy to help in challenging situations, supporting the wider team in areas such as infection prevention and control and proactively spending time delivering patient centred activities on the ward, among other things.

The successful candidate will need to have excellent communication skills both verbal and non-verbal and should be able to competently and confidently hand over information to other members of the team both verbally and by way of electronic communication and documentation on clinical systems.

• IPC and cleaning duties
• Supporting with meal service
• Escorting patients on periods of leave both on the grounds and into the wider community
• Supporting patients in times of crisis by way of excellent communication skills and when required utilising approved physical interventions such as PAS
• Being part of a large MDT on the ward, and further tasks may be delegated to you in line with patient care and staff safety

Shakespeare ward is a female adult acute ward at the Harbour, which has high standards of care. The ward itself typically has 18 patients, 18 years and upwards, and these patients are supported by a multi-disciplinary team consisting of medics, mental health nurses, support workers, health and wellbeing, pharmacy, occupational therapists and more.

For a discussion about the role, please reach out to:
[e-mail]

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Please see Job Description and Person Specification attached to this vacancy for the full responsibilities of this role.

This advert closes on Friday 23 Jan 2026