Healthcare Assistant

InHealth Group; Seaton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Healthcare Assistant for its Lung Cancer Screening Programme in the South West. This role involves guiding patients through their screening journey and supporting clinical colleagues. Ideal candidates will possess strong communication skills and experience in patient-facing roles. Flexibility for travel and a full UK driving license are essential. This position typically mandates 12-hour shifts, including weekends. Join us to make a real difference in early cancer detection.

Qualifications

• Experience in a patient or customer-facing role.
• Strong communication and interpersonal skills.
• Confidence using Microsoft Office and patient management systems.
• A flexible, team-oriented approach.

Responsibilities

• Welcome patients and guide them through their screening journey.
• Support clinical colleagues in delivering high-quality care.
• Assist with patient handovers between screening and CT scan locations.
• Maintain accurate patient records and ensure data confidentiality.

Skills

Experience in a patient or customer-facing role

Strong communication and interpersonal skills

Confidence using Microsoft Office and patient management systems

Flexible, team-oriented approach

Job description

Healthcare Assistant Lung Cancer Screening Programme

Location: South West Covering sites in Devon. Flexibility in travelling to different areas in SW is essential.

Travel: Full UK Driving Licence Required

Shifts: 12-hour patterns, 3 days a week (8am-8pm), including weekends and bank holidays

Make a real difference in early cancer detection. Join InHealth's Lung Cancer Screening Programme and be part of a vital service that helps detect lung cancer early when treatment is most effective.

As a Healthcare Assistant (HCA), you'll play a key role in delivering a professional, compassionate, and patient-focused experience across our mobile screening sites in West London.

Main duties of the job

What you'll do:

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high-quality care in a fast-paced, mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

What we’re looking for:

• Experience in a patient or customer-facing role
• Strong communication and interpersonal skills
• Confidence using Microsoft Office and patient management systems
• A flexible, team‑oriented approach with the ability to adapt to changing priorities
• A full UK driving licence and willingness to travel across sites

What you'll bring:

• A calm, compassionate, and professional manner
• A proactive attitude and the ability to work well under pressure
• A commitment to maintaining patient dignity, privacy, and safety
• An understanding of data protection and confidentiality (GDPR)

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people‑focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

InHealth Group

Address

Harbour Road

Seaton

EX12 2PB

Employer's website

https://www.inhealthgroup.com/ (Opens in a new tab)