Healthcare Account Director

Tribe Recruitment; Tyseley; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment firm in the UK seeks an experienced Healthcare Account Director responsible for managing NHS Trust customer accounts. The ideal candidate should have a minimum of 5 years of experience in sales account management within the NHS and a comprehensive understanding of IT Managed Services. This role offers a competitive salary and various benefits, including a generous holiday allowance and flexible working options.

Benefits

Competitive salary with progression

23 days holiday allowance

Company pension scheme

Health cash plan

Life assurance

Cycle to work scheme

On-site gym access

Qualifications

• A minimum of 5 years of experience supporting NHS and Healthcare clients.
• Proven track record of successful sales account management.
• Thorough understanding of the technology industry.

Responsibilities

• Lead account-specific development plans.
• Uncover and progress key opportunities.
• Act as the commercial authority for client accounts.
• Meet sales performance metrics and KPIs.

Skills

Client interaction

Sales account management

Knowledge of NHS and Healthcare

Understanding of IT Managed Services

Job description

Healthcare Account Director

Unfortunately, we are unable to offer sponsorship at this or any time in the future.

Focus of the role

We are looking for an experienced Healthcare Account Director to continue the growth of a portfolio of existing NHS Trust customer accounts. The role involves supporting NHS and Health care clients with best in class IT Infrastructure and Cloud solutions, Cybersecurity, Microsoft Modern Workplace, Microsoft Business Applications, Data & AI and traditional IT Managed Services. You will have a minimum of 5 years' experience and a thorough understanding of the technology industry, specifically IT Managed Services and the Microsoft ecosystem, and a proven track record of successful sales account management within NHS Trust and Healthcare services across the Midlands.

Responsibilities

• Client Interaction, Influence, and Relevance: Be highly visible in executing client/sector-specific development plans, including account, territory, stakeholder, and opportunity planning.
• Effectively use supporting expert resources to unearth, educate, qualify, and progress key opportunities, including pre‑sales, practice specialists, and CTO office/consult teams.
• Focus relentlessly on client value‑creation to develop a qualified opportunity pipeline, whitespace penetration, and upsell strategies.
• Act as the commercial authority and single point of contact for all client account‑related matters.
• Performance: Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in‑month/YTD), pipeline additions, pipeline value coverage (in‑month/rolling quarter), and pipeline maturity metrics.
• Professional Competencies: Clearly articulate clients' business and sector drivers, identifying challenges, pain points, and opportunities; understand commercial contracts and financial awareness; influence procurement processes; lead bid management responses; adopt structured sales methodology; maintain accurate sales reporting; manage GAP analysis.
• Behavioural Competencies: Demonstrate desire to succeed, perform well in a performance‑driven environment, passion for prospecting, maturity, professionalism, strong relationships, coachability, continuous improvement, Microsoft accreditations, structured approach to task and time management.

Must‑have Qualification

Candidates will NOT be considered unless they have proven experience supporting NHS and Healthcare clients across the Midlands.

Benefits

• Competitive salary with the ability to progress.
• 23‑days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!.
• Company pension scheme.
• 2 paid leave days per year to volunteer and support your local community.
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more.
• Life assurance.
• Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
• Balancing work, life, and fitness can be challenging, so there is a free on‑site gym at the Manchester and Leeds locations to make it easier to stay active.
• Long service recognition to celebrate all the milestones.
• Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more.