Health Care Support Worker - Longleat Ward

HCRG Care Group; Todwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Healthcare Support Worker. You will be responsible for delivering high-quality care to patients, supporting their recovery and independence. The role involves working within a multidisciplinary team and offers the opportunity for professional growth and skill development. Candidates should have NVQ Level 3 in health care or willingness to achieve it. This position provides competitive compensation and flexible working arrangements.

Benefits

Access to exclusive rewards and benefits

Wellbeing support services

Pension plan

Flexible pay options via Wagestream

Qualifications

• Experience of working under distant supervision.
• Ability to recognize own limitations.
• Willingness to work in various areas as needed.

Responsibilities

• Implement treatment by following care plan.
• Keep the patient at the centre of care.
• Monitor and support patients daily.

Skills

Teamwork

Patient-focused care

Good time management

Physical skills for manual handling

Typing/data inputting skills

Education

NVQ Level 3 in health care or willingness to achieve

Good general education

Job description

Job Introduction

Learning and Development team, who collaborate with universities and Health Education England. Access e-learning, career pathways, and funding opportunities to help you grow.

Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas to improve services, and stay informed through regular updates from our leadership team.

The Healthcare Support Worker is an essential member of the multidisciplinary team providing high standard of care for patients as well as support and comfort to family members, friends and carers. You will be expected to provide a high level of Essential Care to meet the needs of patients in the Ward. This will include helping to maintain personal hygiene, continence, mobility, nutrition and hydration. As well as supporting recovery you will promote rehabilitation, encouraging patients to regain and maintain as much independence as possible. In addition to Essential Care and Support there will be the opportunity to develop additional skills, including the monitoring and recording of Patient Observations, ECGs and Phlebotomy. We will support successful candidates to complete the Care Certificate whilst working with us, to embed their practice and learning and support ongoing development. The teams on the wards include nurses, physiotherapists, occupational therapists, health care assistants, rehabilitation support workers, advanced clinical practitioners and doctors. We are open to conversations around flexible working patterns. Does this sound like something that would interest you? Please make contact now to find out more. We are happy to answer any questions that you may have. Please note that if you haven't already done so, you will be required to complete a Care Certificate within 3 months of employment. Unfortunately we are unable to offer sponsorship at this time.

Main Responsibilities

• Implement treatment by following care plan.
• Keep the patient at the centre of his or her care, ensuring patient and carer participation in decision making.
• Undertake the daily care and support of delegated patients.
• Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.
• Avoid hospital admission and reduce inpatient length of stay to ensure that patients receive the appropriate care in the most appropriate setting.
• Responsibility for the day‑to‑day care of patients including monitoring.
• Support the taking of medication under the authorisation of the qualified practitioner.
• Have a good knowledge of infection control to reduce risk of health‑care acquired infections.
• Enable patients to reach their optimum level of independence.
• Support terminally ill patients and their carers/relatives.
• Communicate with individuals about routine and daily activities, including overcoming difficulties (e.g. hearing/language).
• Ensure the needs and wishes of the individual are documented.
• Work within a multi‑professional team.
• Undertake specific tasks as delegated.
• Assist registered and junior staff, referring to registered staff when necessary.
• Practice the principles and philosophy of individualised patient care in accordance with policy, procedures and regulatory body guidelines.
• Obtain consent for any treatment undertaken.

Ideal Candidate

• Good general education.
• NVQ Level 3 in health care – or willingness to achieve.
• Experience of working under distant supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Delivering patient‑focused care.
• Ability to recognise own limitations.
• Typing/data inputting skills.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Undertake specific nursing/therapy skills.
• Current full driving licence and use of a car during working hours.
• Willingness to work in other areas of HCRG Care Group as and when required.
• Driven to achieve.
• Self‑motivated.
• Good time management.
• Food Hygiene certificate or willingness to undertake.

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident, Committed company.

Package Description

As a Health Care Support Worker, you’ll be part of our valued Longleat Ward Team. You will feel valued as a Health Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including £24,486 (pro rata to hours worked) with access to our group pension. Professional Growth: Join our Strive for Better networks, connecting with NHS professionals nationwide to share insights and develop leading care practices. Exclusive Rewards: Access discounts and premium offers at national supermarkets, well‑known retailers, and indulgent treats like Virgin Experience Days through our Reward Gateway. Wellbeing Support: Benefit from our 24/7 free wellbeing service, offering access to counselors, career coaching, legal advice, and more. Flexible Pay Options: Use Wagestream to track your earnings and access your wages as you need them, without worrying about high‑interest loans or overdrafts. Learning & Development: Advance your career with support from our