Health Care Support Worker - Emergency Department

Northern Care Alliance NHS Foundation Trust; Bury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare provider in the United Kingdom is seeking a dedicated Health Care Support Worker to join the Emergency Department. The ideal candidate will support clinical teams with patient care, manage nutritional needs, and assist in preparing clinical areas. Applicants must possess excellent communication skills and relevant healthcare certifications. This role emphasizes teamwork and the ability to work under pressure, offering a meaningful opportunity to make a difference in patients' lives while supporting skilled nursing staff.

Benefits

Competitive benefits package

Flexible working opportunities

Generous annual leave allowance

Qualifications

• Care Certificate either upon appointment or within 12 weeks of commencement.
• Experience of working as a Care Support Worker or equivalent in a health or social care setting.
• Understanding of routine work procedures gained through a short induction period.

Responsibilities

• Support the clinical teams within the Emergency Department.
• Prepare clinical areas to receive patients.
• Assist with patients with basic care needs.

Skills

Excellent communication skills

Basic IT skills

Good organisational skills

Education

Care Certificate

Level 1 Literacy and Numeracy

NVQ Level 2 in Healthcare or Level 2 Healthcare Support Worker Apprenticeship

Job description

Go back Northern Care Alliance NHS Foundation Trust

Health Care Support Worker - Emergency Department

The closing date is 15 December 2025

The Emergency Department is looking for enthusiastic and caring individuals to join the nursing team as Health Care Support Workers.

You must be someone who works well under pressure, proactive and motivated. You will also be able to work independently and as part of the team, showing care and compassion at all times.

You must have excellent communication skills in order to work with a wide range of patients with varying health complaints. You will support the registered nurses to deliver a high standard of emergency care which is in line with Trust Values.

Unfortunately, this role does not meet the criteria required to qualify for sponsorship.

Main duties of the job

The post of Healthcare Support Worker is to support the clinical teams within the Emergency Department and prepare clinical areas to receive patients.

• Cleaning/re stocking equipment.
• Preparing the cubicle area.
• Supporting with nutritional needs.
• Assisting with patients with basic care needs.
• Communicating with patients and their friends/families

You will be motivated, enthusiastic and reliable and be able to work well within a team, as well as having the initiative to work well on your own

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Learn more about us in ourCandidate Information Pack (opens in existing window)

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Criteria

• Care Certificate either upon appointment or within 12 weeks of commencement
• evel 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)
• NVQ Level 2 in Healthcare or a Level 2 Healthcare Support Worker Apprenticeship already achieved

Knowledge, Training & Experience

• Experience of working as a Care Support Worker or equivalent in a Health or Social care setting
• Understanding of routine work procedures gained through a short induction period and on the job training
• Experience of working within a health or social care environment
• Experience of working within a team

Skills & Abilities

• Basic IT skills
• Good organisational skills
• Commitment to undertaking continuous professional development (CPD)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Care Alliance NHS Foundation Trust