Health Care Support Worker - Adult Mental Health Inpatients PICU

Midlands Partnership NHS Foundation Trust; Stafford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in Stafford is seeking a Health Care Support Worker for their mental health inpatient unit. This role involves providing therapeutic support and working collaboratively with mental health professionals. Ideal candidates will possess a Level 2 Diploma in Health and Social Care and have experience supporting individuals with mental health needs. Join a committed team dedicated to improving patient outcomes and making a real difference in the community.

Benefits

Career development opportunities

Ongoing training and support

Qualifications

• Experience working with mental health needs within a multi-disciplinary team.
• Ability to manage high emotional situations while prioritizing tasks.
• Proficient in using electronic information and computer technology.

Responsibilities

• Provide support and therapeutic time with service users.
• Promote recovery through high quality, evidence-based care.
• Assist Registered Professionals with individual care plans.

Skills

Knowledge of mental health issues

Communication skills

Emotional management

Team collaboration

Education

Level 2 Diploma in Health and Social Care

NVQ 2 in Health and Social Care

Job description

Overview

Health Care Support Worker - Adult Mental Health Inpatients PICU — Midlands Partnership NHS Foundation Trust. Norbury Ward, St George\'s Hospital, Stafford.

The closing date is 02 October 2025

Please note that this role is not eligible for visa sponsorship. Following Home Office legislation, our organisation is unable to sponsor Band 2 and Band 3 positions. Your application will be withdrawn if it is identified that sponsorship is required.

Are you a Mental Health Care Support Worker looking for a new opportunity to work in an organisation that will help you develop and achieve your goals to become the best you can be? If so, you\'re in luck.

Midlands Partnership University NHS Foundation Trust has an opportunity to join our PICU ward Norbury at St George\'s Hospital in Stafford.

Norbury House is a psychiatric intensive care unit and has eleven inpatient beds for male only patients. The unit is locked and provides care to patients who have mental health difficulties, which may make it unsafe for either themselves or others, if they are assessed or treated in an open inpatient ward. We aim to provide a service, which helps patients as an individual and gives them the treatment they need to work towards their recovery.

Main duties of the job

• To provide support, and spend therapeutic time with an allocated group of service users with mental health needs.
• To promote service user\'s recovery through the delivery of high quality, outcome measured care and evidence based interventions.
• To assist Registered Professionals in the implementation and evaluation of individualised care plans
• Regularly report and effectively communicate service users\' health status and care aims in care records and verbal reports to Registered Professional Staff members and other members of the multi-disciplinary team, including while supporting section 136 assessments and ECT treatment

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are United in our Uniqueness and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job responsibilities

Check out the videos below showcasing why you should grow your career here with us at MPFT:

• Why Work for Mental Health Services at MPFT - YouTube
• Development and Progression Within Mental Health Services at MPFT - YouTube
• What is it like to be a Healthcare Support Worker within Mental Health Services at MPFT - YouTube

In this role you will be responsible for the provision of planned recovery focused care working in partnership with service users. You will also work collaboratively with other Trust services to provide seamless care for service users on defined care-pathways, as well as working in partnership with agencies external to the Trust supporting service users access to services in the independent and non-statutory sector.

As an experienced Health Care Support Worker from the NHS or private sector, you\'ll join a team that works in close partnership with Staffordshire Police and Mental Health Services, and youll join a Trust that puts people at the heart of what we do.

This role will require you to work in shift patterns covering 24/7.

Person Specification

Qualifications

• Level 2 Diploma in Health and Social Care
• NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills Or (equivalent GCSE\'s or Functional Skills)
• Demonstrable knowledge and experience as outlined below

Experience

• Experience of working as part of a team and delivering a customer focused service.
• Experience of working with people with Mental Health needs as a member of a multi-disciplinary team
• Experience of being a service user or carer
• Experience working in a Mental Health setting non Dementia

Skills

• Knowledge and awareness of issues relating to mental health, access to mental health services, and mental health promotion.
• Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology
• Skills in managing situations of high expressed emotions, and an ability to manage one\'s own emotional state.
• Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust